User`s guide

Troubleshooting
7-2
◗ If you’re experienced with reading hexadecimal code, you
can print a hex dump to identify possible communication
problems. See page 7-3 for instructions.
◗ For the latest information, check the
EPSON Stylus
COLOR
1520 Help program and the ReadMe file in the
EPSON program group or folder.
◗ If none of the suggested solutions in this chapter solve your
problem, contact
EPSON as described under “Where to Get
Help” in the Introduction.
Running a Self Test
You can run a printer self test to determine whether the
problem lies with the printer itself or some other source.
◗ If the test results are satisfactory, the problem lies in
software settings, the interface cable, or your computer.
◗ If the test pages don’t print correctly, you may have a
problem with your printer. See the suggestions in this
chapter for possible solutions.
Follow these steps to test the printer:
1. Load several sheets of paper in the built-in sheet feeder,
making sure the right edge guide is positioned correctly for
your paper’s width and the paper release lever is in the
single sheet position. See page 3-6 for instructions.
2. Turn off the printer.
3. Hold down the
Load/Eject button and press the
P
Operate button to turn on the printer. Then release
both buttons. This prints the test pages at 360 dpi. (To
print test pages at 180 dpi, hold down the
LF/FF button
while turning on the printer instead of
Load/Eject.)
Caution:
Use paper that’s at least
8.3 inches (210 mm) wide
so ink doesn’t spray onto
the platen.
trouble.fm5 Page 2 Friday, May 9, 1997 2:11 PM