Specifications

24
■ Make sure the Media Type setting
matches the paper you loaded. See
page 32 for guidelines.
■ Make sure your paper isn’t
damaged, old, dirty, or loaded face
down. If it is, reload a new stack of
paper with the printable side up; it
is usually whiter or shinier than the
other side.
You see wrong or missing colors.
■ If you’re printing color images,
make sure both your application
and printer software are set for
color printing.
■ The print head nozzles may need
cleaning; see page 5 for
instructions.
■ The ink cartridges may be old or
low on ink. To replace an ink
cartridge, see page 7.
■ Try turning off PhotoEnhance.
™
Also check if you’re using a special
effect that alters image colors, like
Sepia.
■ Try using Automatic mode. See
page 16 (Windows), page 20
(Macintosh OS 8.5.1 to 9.x), or
page 23 (Macintosh OS X) for
instructions.
■ The color profiles built into your
printer software automatically
reference your monitor profile.
Make sure that your monitor is
calibrated correctly.
■ Try changing the Gamma setting
on the Advanced dialog box
(Windows or Macintosh OS 8.5.1
to 9.x) or the Color Management
dialog box (OS X).
■ Your printed colors can never
exactly match your on-screen
colors. However, you can use a
color management system—such as
ICM (Windows) or ColorSync
(Macintosh)—to get as close as
possible. See page 25 or page 29 for
details.
Your printout is grainy.
■ Try using a higher quality paper.
■ Select a higher Print Quality
(resolution) setting. See page 25 or
page 29 for instructions.
■ You may need to increase the image
resolution or print it in a smaller
size; see your software
documentation.
■ Run the Print Head Alignment
utility. See page 11 for instructions.