Specifications

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Set the paper thickness lever to the
0 position. Set the lever to the +
position when you print on thicker
paper or envelopes. You may also
need to turn off High Speed in the
printer software.
Your printout is blurry or smeared.
Make sure your paper isn’t damp or
curled, or loaded face down (the
printable side should be face up). If
it’s damp or curled, reload a new
stack of paper.
Use a support sheet with special
paper, or try loading your paper
one sheet at a time.
Make sure your paper meets the
specifications listed in the on-screen
Reference Guide.
Use EPSON papers to ensure
proper saturation and absorption
of genuine EPSON inks.
Run the Print Head Alignment
utility. See page 11 for instructions.
Check the paper thickness lever
position. If it’s in the + position,
your printer is set for thicker paper
or envelopes. If you’ve loaded other
paper, your image may smear. For
most papers, set the paper thickness
lever to the 0 position, as shown to
the left.
Remove each sheet from the output
tray after printing, especially when
you’re printing on transparencies.
Your printout is faint or has gaps in
the image.
The print head nozzles may need
cleaning; see page 5 for
instructions.
The ink cartridges may be old or
low on ink. To replace an ink
cartridge, see page 7.