Service manual

Table of contents
1 Product Information
Product configurations............................................................................................................................2
HP LaserJet 1010 printer.......................................................................................................2
HP LaserJet 1012 printer.......................................................................................................2
HP LaserJet 1015 printer.......................................................................................................2
HP LaserJet 1020 printer.......................................................................................................3
Overview of product...............................................................................................................................4
HP LaserJet 1010 series printers..........................................................................................4
HP LaserJet 1020 printer.......................................................................................................6
Model and serial numbers.....................................................................................................7
Hardware description.............................................................................................................7
Firmware description ............................................................................................................8
Product specifications............................................................................................................................9
Physical specifications...........................................................................................................9
Printer performance...............................................................................................................9
Environmental specifications.................................................................................................9
Electrical specifications........................................................................................................10
Acoustic emissions..............................................................................................................11
Extended warranty...............................................................................................................................12
Print-cartridge information ...................................................................................................................13
Refilled print cartridges ......................................................................................................13
Recycling print cartridges ...................................................................................................13
Regulatory information.........................................................................................................................14
FCC compliance..................................................................................................................14
Canadian DOC regulations..................................................................................................14
Korean EMI statement.........................................................................................................14
Laser statement for Finland.................................................................................................15
............................................................................................................................15
2 Installation and operation
Operating environment ........................................................................................................................18
Identifying the control-panel components.............................................................................................19
Media specifications.............................................................................................................................21
Supported media sizes........................................................................................................21
Guidelines for using media...................................................................................................................22
Paper and transparencies ...................................................................................................22
Common media problems table ..........................................................................................22
Labels..................................................................................................................................23
Envelopes ...........................................................................................................................23
ENWW iii