Service manual

Cleaning the print path
The HP LJ 1010 series and the HP LaserJet 1020 printer feature a special cleaning mode to clean the
paper path.
NOTE This process requires using a transparency to remove dust and toner from the print paper
path. Do not use bond or rough paper.
Make sure that the transparency that is used in this cleaning process meets the media
requirements for the printer.
If transparency film is unavailable, use copier-grade paper (70 to 90 g/m
2
, or 18 to 24 lb) that has
a smooth surface. If you must use paper, perform the procedure two or three times to ensure
thorough cleaning.
1 Make sure that the printer is idle and the R EADY light is on.
2 Load the media in the input tray.
3 Follow the appropriate step below to process the cleaning page.
● HP LaserJet 1010 series printer: Open the HP Toolbox. Click the Troubleshooting tab, and
then click Print Quality Tools. Select the cleaning page.
● HP LaserJet 1020 printer: Open the Printer Properties dialog box. Click the Configure tab,
and then select Start in the Cleaning Page box. Follow the instructions in the Cleaning
Utility dialog box.
NOTE HP LJ 1010 series printers: The cleaning process can also be initiated by holding down
the G
O button for at least 12.5 seconds (for information about other printer pages, see Control-
panel pages (HP LaserJet 1010 series printers only) on page 101. The cleaning process takes
approximately 3 minutes. The cleaning page stops periodically during the cleaning process. Do
not turn the printer off until the cleaning process has been completed. You might need to repeat
the cleaning process several times to thoroughly clean the printer.
NOTE HP LJ 1020 printer: The cleaning process takes approximately 3 minutes. The cleaning
page stops periodically during the cleaning process. Do not turn the printer off until the cleaning
process has been completed. You might need to repeat the cleaning process several times to
thoroughly clean the printer.
ENWW Cleaning the product 31