Service manual

The printed page has curls or waves.
Cause Solution
The printer is operating in humidity or temperature conditions
that are not within the recommended ranges.
Move the product to a different location.
The wrong type of media is selected in the Printer
Preferences dialog box.
Open the Printer Properties dialog box, and then click
Printing Preferences. Select the correct media type from the
Type Is drop down menu. Click OK to close the Printing
Preferences dialog box, and then click OK again to close the
Printer properties dialog box.
The media in use does not meet HP specifications (for
example, it is too moist or too rough).
Make sure that the media meets the specifications detailed in
the HP LaserJet Printer Family Print Media Guide.
The media was in the input tray for too long. 1 Turn the stack of media over and put it back in the tray.
2 Rotate the media 180° and put it back in the tray.
Large amounts of toner are scattered around the characters.
Cause Solution
The media resistivity is too high. (This most often happens
when transparencies acquire a static charge.)
1 Use a different media. Make sure that the media meets the
specifications detailed in the HP LaserJet Printer Family
Print Media Guide.
2 Turn the stack of media over and put it back in the tray.
3 Use media (particularly transparencies) that is designed
for laser printers.
The printer is operating in humidity or temperature conditions
that are not within the recommended ranges (often, the
humidity is too low).
Move the product to a different location.
Table 6-6 Solving print-quality problems (continued)
ENWW Print-quality troubleshooting 119