Service manual
The toner is loose, and it does not stay attached to the printed page.
Cause Solution
If, after replacing the fuser, the error persists, replace the
engine power assembly.
Repetitive vertical defects appear on the printed page.
Cause Solution
The internal parts have toner on them. If the defects occur on the back of the page, the problem will
probably correct itself after a few more printed pages.
Otherwise, clean the printer (see
Cleaning the print path
on page 31).
The wrong type of media is selected in the Printer
Preferences dialog box.
Open the Printer Properties dialog box, and then click
Printing Preferences. Select the correct media type from the
Type Is drop down menu. Click OK to close the Printing
Preferences dialog box, and then click OK again to close the
Printer properties dialog box.
If the repetitive mark occurs at equal distance on the page, then
the print cartridge, transfer roller, paper-pickup assembly, or
fuser is damaged.
Use the repetitive-image-defect ruler to identify the spacing.
Check the appropriate assembly and replace it if necessary.
(
Repetitive-image-defect ruler on page 129)
Table 6-6 Solving print-quality problems (continued)
ENWW Print-quality troubleshooting 117