User`s manual

20
Troubleshooting Checks Action
9 Was the test strip exposed to open
air for a long period of time?
If yes, repeat the control test with properly stored
strips.
9 Does test strip cap close tightly? Or
was test strip cap left open?
If the cap was not tight, or the bottle was left
uncapped, open a new bottle of test strips.
Do not reuse the strips from the affected bottle.
9 Is the meter functioning well? You can use control solution to verify the mete
r
’s
functions. (Chapter 2)
9 Is the control solution expired or
contaminated?
If yes, replace with new control solution to check
the performance of SMBG system.
9 Were test strips and control
solutions stored in cool, dry places?
If no, repeat the control test with properly stored
strips or control solutions.
9 Did you follow the testing steps
properly?
Read Chapter 2 "Control Solution Testing" and
test again. Stop using the meter if you continue
to obtain the inaccurate results. If you have
questions or need assistance, please contact
your healthcare professional.