User`s manual
44 
System fault 
Action: Replace the 
batteries first. If Err appears 
again, please call Customer 
Service toll-free   
866-994-3345. 
Test result is higher than 
600 mg/dL. 
Action: Test again. If the result 
is still the same, try a control 
solution test and if the control 
solution test falls within the 
correct range, please contact 
your healthcare professional. 
The test result is lower than 
20 mg/dL. 
Action: Test again. If the result 
is still the same, try a control 
solution test and if the control 
solution test falls within the 
correct range, please contact 
your healthcare professional. 










