User's Manual

Table Of Contents
49
Screen Messages and Troubleshooting
Never make treatment decisions based on an error message. If you have any concerns, call the Customer
Care Service toll-free at 866-994-3345 (Eastern Standard Time, Mon-Fri 8:00AM~6:00PM).
Message
What it means?
What to do?
System error
There may be a problem with the
meter.
Replace the batteries first.
Refer to pages 15 and 40. If this error
message appears again, please
contact your local dealer.
Volume detector error
The volume of blood or control
solution is NOT enough.
Repeat the test with a new strip.
If Err appears again, please contact
your local dealer.