rature nual Monitoring System gEN) manual New Brunswick™ TCA-3 Temperature Monitoring System Operating manual
Copyright Copyright © 2014 Eppendorf AG, Germany. No part of this publication may be reproduced without the prior permission of the copyright owner. The company reserves the right to change information in this document without notice. Updates to information in this document reflect our commitment to continuing product development and improvement. Trademarks Eppendorf® and the Eppendorf logo are registered trademarks of Eppendorf AG, Germany.
Table of contents TCA-3 Temperature Monitoring System English (EN) Table of contents 1 Operating instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 1.1 Using this manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 1.2 Symbols used . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Table of contents TCA-3 Temperature Monitoring System English (EN) 4.12.4 Download to Excel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 5 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 5.1 General errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Operating instructions TCA-3 Temperature Monitoring System English (EN) 1 1.1 Operating instructions Using this manual Carefully read this operating manual before using the device for the first time. Also observe the operating manual enclosed with the accessories. The operating manual should be considered as part of the product and stored in a location that is easily accessible. When passing the device on to third parties, be sure to include this operating manual.
Operating instructions TCA-3 Temperature Monitoring System English (EN)
Product description TCA-3 Temperature Monitoring System English (EN) 2 2.1 Product description Delivery package 2.1.1 Hardware checklist 1. TCA-3 monitoring system complete with ambient 4. Mains/Power cord and freezer temperature probes 2. User guide 5. Mains/Power adaptor 3. 2 x Ethernet patch cables 2.1.2 Inspection of boxes Inspect the boxes carefully for any damage that may have occurred during shipping.
Product description TCA-3 Temperature Monitoring System English (EN)
Installation TCA-3 Temperature Monitoring System English (EN) 3 3.1 Installation Mounting the TCA-3 temperature monitoring system The TCA-3 temperature monitoring system can be mounted using the Velcro supplied. The monitoring system should be placed such that the End Plate (with the LEDs) is visible. 3.
Installation TCA-3 Temperature Monitoring System English (EN) 3.4 Connecting the power supply 3.4.1 Standard mains/power supply 1. Connect the TCA-3 temperature monitoring system to the Power Injector by inserting one end of an Ethernet cable into the port on the back of the TCA-3 temperature monitoring system and the other into the OUT port of the Power Injector. 2. Insert the second Ethernet cable into the IN port of the Power Injector and connect the other end of the cable to a LAN port. 3.
Operation TCA-3 Temperature Monitoring System English (EN) 4 4.1 Operation LED guide 1. The internal battery powers down during shipment to save power. Disregard the initial “Internal Battery Low Voltage” alarm. 2. A solid blue “CONN” light indicates that Secure Server has received the last communication. A flashing “CONN” light indicates communication with Secure Servers. 1 2 3 4 3. LNK LAN 1.
Operation TCA-3 Temperature Monitoring System English (EN) The TCA-3 monitoring system supports SOCKS4 and SOCKS5 Proxy servers, which can be set up using the Remote Gateway Configuration Utility. In environments where other proxy servers are used, a router may be required to act as a proxy client for the TCA-3 monitoring system. Generally MAC numbers do not require registering on the network; if it is a requirement, register the unique MAC number for each TCA-3 monitoring system.
Operation TCA-3 Temperature Monitoring System English (EN) Abb. 4-1: LAN-Wired IT security A 1 C 2 1 B D 1 1 Fig. 4-1: LAN-Wired IT security A. Rackspace secure servers D. LAN B. Internet 1. Customer computer C. Customer firewall 2. Customer router SSL and Certificate Encryption keeps your data safe from collection to transmission and storage in our Rackspace Secure Servers. A combination of SSL and Certificate Encryption ensures the data has the highest level of security over the internet.
Operation TCA-3 Temperature Monitoring System English (EN) 4.4.2 Login to your account Abb. 4-2: Login screen Fig. 4-2: Login screen You can login to your account with the Gateway MAC number (found on the side of the TCA-3 monitoring system) and the default Login Name and Password: Login Name: Admin Password: Admin Both the Login Name and Password are case sensitive. Your PC will remember the Gateway Mac number if you check the box.
Operation TCA-3 Temperature Monitoring System English (EN) 4.4.3 Account setup 1. Login to account, then click next. 2. Enter Primary Contact information, then click next.
Operation TCA-3 Temperature Monitoring System English (EN) 3. Enter desired password, then click next.
Operation TCA-3 Temperature Monitoring System English (EN) 4. Click Add Email to enter default email addresses.
Operation TCA-3 Temperature Monitoring System English (EN) 5. Click Add Number to enter default phone numbers.
Operation TCA-3 Temperature Monitoring System English (EN) Only phone numbers for the country and country code added during setup will be preselected in the Default Phone List. To change or add phone numbers for a different country, contact Eppendorf. 6.
Operation TCA-3 Temperature Monitoring System English (EN) 4.5 Software navigation The main screen is divided into four areas. 1. User Information/Account Settings 3. Latest Measurements 2. Triggered Alarms 4. Alarm History Clicking on the icons from the main screen brings up pop up windows. The browser must be set to allow pop ups from the Eppendorf web site.
Operation TCA-3 Temperature Monitoring System English (EN) Closing a pop up window returns the user to the main screen. 4.6 Account settings The Account Settings pop up has three tabs. 4.6.1 Primary contact The Primary Contact tab provides information that can be used by Eppendorf if the need arises to contact the customer for any reason. It is important for the users to keep this information up to date.
Operation TCA-3 Temperature Monitoring System English (EN) 4.6.2 User accounts The User Accounts tab allows two levels of system access to be created: • Administrator - Administrator can change any parameters such as alarm levels, details of the alarm contacts, etc. • Reader-only - Reader-only can only view the information from the system, and cannot change any system parameters. If the Administrator forgets their password, contact Eppendorf to have the password reset. 4.6.
Operation TCA-3 Temperature Monitoring System English (EN) *sequential notification is currently only available in the US and the UK. Only phone numbers for the country added during setup will be preselected in the Default Phone List. To add phone numbers for a different country, contact Eppendorf. 4.7 Latest measurements The Latest measurements area of the main window displays the measurements set as visible in the Gateway Preferences View tab.
Operation TCA-3 Temperature Monitoring System English (EN) 4.8 Gateway preferences icon 4.8.1 General tab The General tab allows the users to name the TCA-3 monitoring system (TCA-3 monitoring systems will be listed on the screen in alphabetical order), set the sampling rates (how often measurements are made) and record notes about the TCA-3 monitoring system.
Operation TCA-3 Temperature Monitoring System English (EN) 4.8.
Operation TCA-3 Temperature Monitoring System English (EN) 4.9 Gateway alarms The Gateway alarm window allows users to set alarms which are triggered if the secure remote servers lose contact with the TCA-3 monitoring system. Only one alarm is issued in the event of loss of communication.
Operation TCA-3 Temperature Monitoring System English (EN) 4.10 Sensor preferences Abb. 4-3: Preferences icon Fig. 4-3: 4.10.1 Preferences icon General tab The General tab allows users to name the sensor and select or enter the measurement units.
Operation TCA-3 Temperature Monitoring System English (EN) 4.10.2 Info tab The Info tab provides information such as Sensor Type and measurement units of the sensor. 4.10.3 Advanced tab The Advanced tab provides calibration information about the sensor.
Operation TCA-3 Temperature Monitoring System English (EN) 4.11 Sensor alarms Abb. 4-4: Sensor alarm icon Fig. 4-4: 4.11.1 Sensor alarm icon General tab The General tab allows users to enable, disable, and name alarms. The alarm name will be carried by voice alarms The Notify List of the Alarm Definition General tab allows users to specify the default or custom list of users who will be notified of the alarm for this sensor only.
Operation TCA-3 Temperature Monitoring System English (EN) 4.11.1.1 Adding custom notification list Adding a custom notification list will enable and display the Email List tab and Phone List tab. Only phone numbers from the preselected country can be added to the phone list. To add phone numbers for a different country, contact Eppendorf.
Operation TCA-3 Temperature Monitoring System English (EN) 1. Select Custom list from the Notify List field on general tab. 2. Add Email address and phone number to the list. 4.11.2 Trigger tab The Trigger tab allows users to specify the conditions under which an alarm will be sounded. The trigger mode of Auto-Rearm means that every time an alarm is triggered an alarm will be sounded. For Example, if an alarm condition is triggered one after the other, two alarms will be heard.
Operation TCA-3 Temperature Monitoring System English (EN) 4.12 Sensor graph Abb. 4-5: Sensor graph icon Fig. 4-5: Sensor graph icon Graphing application uses Flash animation, and will not display on iPhones, iPads, Mac PC’s, or other devices that do not support Flash. Data Logs with tabular data will be visible.
Operation TCA-3 Temperature Monitoring System English (EN) 4.12.1 Main graph The Sensor Graph Icon brings up a pop up graph with a default time window of 1 day. Statistics for the data displayed are located across the top of the graph. If alarms are set, red bars will appear across the graph at the one or two alarm levels set.
Operation TCA-3 Temperature Monitoring System English (EN) 4.12.2 Change data range To view data for specific ranges of values and time: 1. Click on the small arrow at the bottom of the graph to open the manual range selection area. 2. Set the ranges as desired, then press the Reload button. The Duration of the data displayed on the graph can be changed to Hours, Days, or Months with up to 3 Months of data being displayed on the graph at any one time.
Operation TCA-3 Temperature Monitoring System English (EN) 1. In the Latest Measurements click on the graph icon for the TCA-3 monitoring system. 2. Highlight the required sensors to be displayed in the Multi Sensor Selection by clicking on the sensors while holding down the Ctrl key. When the sensors required are highlighted click on Draw Chart. The multiple traces will then be displayed on the graph and the date range can then be changed as required.
Operation TCA-3 Temperature Monitoring System English (EN) 4.12.4 Download to Excel Perform the following steps to download the data shown on the graph to an Excel spreadsheet (.csv format). Press the Download Selected Data button at the top right of the screen. To view the data as a table. Click on the Data Logs tab and scroll through the data.
Operation TCA-3 Temperature Monitoring System English (EN) The time stamps on the Data Logs tab are the times the data was actually recorded.
Operation TCA-3 Temperature Monitoring System English (EN)
Troubleshooting TCA-3 Temperature Monitoring System English (EN) 5 5.1 Troubleshooting General errors Symptom/message Cause Remedy LINK LED does not light up after connecting Ethernet port Verify the connection by removing the • The port may not be connected or active. cable from the TCA-3 monitoring system, then plug it into a computer to ensure that the Ethernet port is active.
Troubleshooting TCA-3 Temperature Monitoring System English (EN) Symptom/message Cause Remedy STAT1 LED is on Use the Remote Gateway • Static IP address is being used instead of DHCP. 1. 2. 3. 4. Internet connection cannot be established Configuration tool to establish a local connection to the TCA-3 monitoring system and manually configure it. The tool can be downloaded at www.accsense.com/ sp_downloads.html.
Troubleshooting TCA-3 Temperature Monitoring System English (EN) Symptom/message Cause Remedy The facility has blocked outgoing communications. The IT department will be required to • Port 443 in the firewall between the local network and the internet is blocked. • Unsolicited outgoing communications for the facility to the internet is blocked. open port 443 for HTTPS communication. This may have been done to prevent malicious software from sending data out.
Troubleshooting TCA-3 Temperature Monitoring System English (EN)
Calibration instructions TCA-3 Temperature Monitoring System English (EN) 6 6.1 Calibration instructions Calibration requirements The calibration requirements for the TCA-3 monitoring system will depend on the quality processes of the end user, generally this would be once a year. 6.2 Single point calibration Single point calibration is needed if the temperature being measured is always going to be around the value of ±5 °C. 6.2.0.
Calibration instructions TCA-3 Temperature Monitoring System English (EN) If the other sensors need calibrating on the TCA-3 monitoring system they are done in the same way. 6.3 Two point calibration If the temperature being measured is across a range (for example between +25 °C and -25 °C) then a two point calibration should be used. 6.3.0.
Calibration instructions TCA-3 Temperature Monitoring System English (EN) Carrying on with the above example, 26.25 * 0.96 = 25.20 °C and 25.00 – 25.20 = -0.20 °C and similarly 76.25 * 0.96 = 73.20 and 73.00 – 73.20 = -0.20 °C so the offset is still -0.20 °C. If there are two different answers (allowing for rounding errors) then please check your calculations. 6.3.
Calibration instructions TCA-3 Temperature Monitoring System English (EN)
Certificates TCA-3 Temperature Monitoring System English (EN) 7 Certificates 47
Certificates TCA-3 Temperature Monitoring System English (EN)
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