User's Manual

BlueTooth Dongle User’s Guide
50
Chapter Eight
Troubleshooting
Cannot Connect to a Paired Device
Paired devices are always displayed in My
Bluetooth Places, even if the remote device
is out of range or not powered up.
Verify that the remote member of the pair
is within radio range and powered up and
then attempt the connection again
Cannot discover services on an
un-paired remote device
The remote device may not be powered up
or may be out of range.
 Verify that the remote device is powered
up.
 Verify that the remote device is in
Connectable mode (Bluetooth
Configuration Panel > Accessibility tab).
 Perform a Search for Devices to verify
that the device is within range.
Dial-up networking service does
not start
The Dial-up Networking service will not
start unless a properly configured modem
is attached to the server.
 Verify that the modem is usable as a local
device from the server.
 In the Bluetooth Configuration Panel,
Local Services tab, double-click the
Dial-up Networking service:
 Click the down arrow in the Modem
field and select the modem that will be
used to dial out
 Click the OK button
 Click the OK button to close the
Bluetooth Configuration Panel.
Determine the BDA of installed
hardware
In the Bluetooth Configuration Panel, on
the Hardware tab, in the Devices section,
select the device you want to determine the
address of. In the Device Properties section
of the dialog box, the fourth entry, Device
Address, is the BDA of the selected
Bluetooth device
Determine the HCI version number
In the Bluetooth Configuration Panel, on
the Hardware tab, in the Device Properties
section, the fifth entry provides Bluetooth
Specification compliance information for
the Host Controller Interface.
The sixth entry contains the Specification
Revision information for the Host
Controller Interface, if appropriate.