User guide

Thank you for choosing Epiphan!

At Epiphan Systems Inc. (“Epiphan”), product function and quality are our top

priority. We make every effort to make sure that our products exceed our

customers’ expectations.

Product Feedback

We regularly contact our customers to ensure product performance and

reliability. We strive to continually enhance our products to accommodate your

needs. We welcome your feedback and suggestions for product improvements.

You can email your comments to info@epiphan.com.

Specifications

You can go to the Recording page of the Epiphan website to get information

about the Lecture Recorder x2.

Warranty

All Epiphan Systems products are provided with a 100% return to depot

warranty for one year from the date of purchase.

Technical Support

Epiphan is staffed by a professional support team. If, after checking the FAQs

for your product on the Epiphan website and re-installing the Epiphan driver

software (where applicable), you continue to have outstanding issues, email a

problem report to support@epiphan.com. To help us solve the problem

efficiently, include the following info:

 Your Lecture Recorder x2 serial number.

 The behavior of your Lecture Recorder x2 LED indicators.

 Technical description of the signal source including resolution, refresh

rate, synchronization, type of hardware.

 Complete description of the problem you are experiencing.