User guide

Configuring Remote Support
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Lecture Recorder x2 User Guide
static IP address, the IP address of the DNS server must be entered. This IP address
can be retrieved from your network administrator.
If you have a firewall or some other device protecting the network from the Internet
and you would like to enable remote support, the configuration of this device may
have to be changed for the Lecture Recorder x2 to connect to the Epiphan
maintenance server. Contact your network administrator for assistance.
Remote support is enabled by default. Use the Maintenance section in the Web
admin interface to access the remote support settings and refer to the following
diagram and table for more details on how to configure this feature.