User Manual
Affecting other areas
l AFU to Amazon Web Services S3 Simple Cloud Storage transfer sometimes does not recover after the network
connection is cut. The expected behavior is that the file transfer would restart, but there is sometimes a time
desync that results in a failed transfer.
Workaround: If the network connection is severed during a AFU transfer, the process must be restarted from
the beginning, and the transfer must proceed without interruptions to the network.
l Software-initiated reboot of Pearl-2 sometimes results in failure to recover.
Workaround: When possible, use the power button on the front of Pearl-2 to restart the system. If a software
reboot is used and the system does not restart as expected, use the power button to try restarting it, or unplug
the system for 10 seconds, then re-insert the power cord and use the power button.
l Prolonged operation of Pearl-2 in high temperature environments may cause the system to become
unresponsive and stop recording and/or streaming.
Workaround: If Pearl-2 becomes unresponsive, use the power button to perform a system restart.
l Pearl-2 doesn't synchronize time from a local Windows NTP server.
Workaround: Avoid using a local Windows NTPserver with Pearl-2.
l In multi-view recordings, different Kaltura players (such as the KMC and MediaSpace ) can playback audio
differently, where the KMC plays audio from the channel selected as the "main entry".