User Manual

AV.io SDI User Guide Limitations and Known Issues
l Ubuntu 15.04 (with an Etron EJ168A USB 3.0 controller only): Video cannot be resumed if stopped
during a Skype call.
o
Workaround: Do not stop video during the call, if this is not posisble or happens accidentally,
disconnect and reconnect the device.You may need to restart the video call.
l Ubuntu 15.04 Video capture fails when the capture computer recovers from sleep mode, even if
capture was stopped prior to sleep mode.
o
Workaround: Simply disconnect and re-connect AV.io SDI’s USB 3.0 cable to the capture
computer.
Affecting Chromebook
l Google Chrome OS v43.0.2357.125 (64 bit): When using Chromebook Apps Clipchamp and WebRTC,
AV.io SDI is not detected as a valid audio device.
o
Workaround: Use Clipchamp and WebRTC for capturing video only, or use a different
Chromebook app to capture both video and audio, such as Screencastify or MediaCore Capture.
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