User`s guide

Using Advanced Functions
19
Checking
Trouble
Conditions
Your system continuously checks for a number of possible trouble conditions. If
one of these trouble conditions occur:
• the yellow (System) light will be ON until the trouble is fixed
• the keypad will beep twice every 10 seconds until it is acknowledged by press-
ing any key
• the NT9010 will say “System Trouble” when announcing the status of the system
NOTE: A Trouble condition reduces the level of security your system pro-
vides. Call your installing company for service.
To listen to an announcement of the troubles that are present, press .
To exit the trouble announcement, press .
Here is a list of the various trouble conditions that your system might announce:
Announcement: Problem and how it should be addressed:
“Service is required,
press [1].”
“Low Battery”
“Remote Bell
Trouble”
“Bad Module
Placement”
“System Fault”
If this message is announced, call for service. When the system
announces this message, one or more of the following troubles
may then be announced.
“Low Battery” means the battery voltage has fallen below the
normal operating voltage.
“Remote Bell Trouble” means the system is having a problem
communicating to the remote bell.
“Bad Module Placement” means during the installation, not all
of the devices on your system were properly tested for commu-
nication integrity.
“System Fault”means there is an internal system error.
“AC Power Trouble.” Electrical power to the system has been interrupted. Check your
fuse box or circuit breaker to ensure that the electricity supply
for the system is on. If this does not correct the problem, call for
service. The NT9010 may go to sleep to conserve the backup
battery if the AC power is out for more than 30 seconds. If this
happens, you can “wake up” the unit by pressing and holding
for 2 seconds.
“Phone line trouble.” Your system has detected a problem with the telephone line. If
this problem does not correct itself, or happens frequently, call
for service.
“Communication
trouble.”
Your system has been unsuccessful in communicating an event
to your central station. If you hear this message, call for service
immediately.
“ Zone Fault, press
[5].”
Your system has detected a fault on one or more zones (detectors).
Press , and the system will announce which zones have a fault. If
you are unsure of how to clear a zone fault, call for service.
“Zone tamper, press
[6].”
Your system has detected a tamper on one or more zones
(detectors). Press and the system will announce which
zone(s) have tampers. If you are unsure how to clear the zone
tamper, call for service.
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