User guide
4Sight 101
Administrator Guide
Versi o n 3 . 1
Troubleshooting
Access file
• Parameter names and values are case sensitive. Respect the case for the
following words:
AuthName, AuthScheme, AuthUserFile, AuthGroupFile, require, Limit,
basic, digest
• Parameters in the access file take precedence over preferences in the
streamingserver.xml file. Any value set for the realm or the
authentication scheme in the access file will override the value set in
the streamingserver.xml file (for the folder in which the access file is
located).
qtpasswd
• User names cannot be more than 255 characters long and must not
include a colon.
• Passwords cannot be more than 80 characters long.
• If the user name/password contains white space or characters that can
be interpreted by the shell, enclose it in single quotes to avoid
interpretation.
Remote access to the WebAdmin
If you are trying to access the WebAdmin from a remote machine, make
sure that the LocalAccessOnly preference in the QTSSAdminModule
section of the streamingserver.xml file is set to false and that
enable_remote_admin is set to true.