Specifications

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a. Explanation- Bluetooth connection has been disrupted either due to interference or user has walked
out of range from the Envision® gas analyzer.
b. Solution – Walk back within range of the Envision® gas meter and let the Bluetooth attempt
to reconnect. If this does not solve the problem then power down Envision® unit, return the
Elkins Gas Analyzer software to the “Select Meter” screen on the Trimble. Reboot the
Envision® unit and try to connect to the Envision® gas analyzer. If this does not correct the
problem call technical support at Elkins Earthworks® 330-725-7766.
3) “Unable to initialize scanner device”
a. Explanation- The scanner function is not active on the Trimble handheld computer.
b. Solution – Verify that the Trimble unit has a barcode reader. If not the barcode feature will
not be active. If the Trimble has a barcode reader then the user needs to verify that the
correct driver is installed and the application is active. Call technical support at Elkins
Earthworks® 330-725-7766 for help in verifying drivers.
4) “GPS data not valid”
a. Explanation- the GPS function is not active on the Trimble handheld computer or the GPS has not yet
connected with the satellites.
b. Solution – Allow the Trimble unit at least four minutes outside to connect to the satellites. If
this does not solve the problem then verify that the Trimble unit that the user has purchased
has a GPS receiver. If not, the GPS feature will not be active. If the Trimble has a GPS receiver
then the user needs to verify that the GPS is correctly configured as shown in Section 5.5.
Also make sure that that there is no other application using the GPS signal (e.g. SatViewer). If
this does not correct the problem call technical support at Elkins Earthworks® 330-725-7766
for help.
5) “Failed to find GPS/barcode match”
a. Explanation- the GPS function or barcode reader is not active on the Trimble handheld computer.
b. Solution – Verify that the Trimble unit that the user purchased has a GPS receiver. If not the
GPS application will not be active. If the Trimble has a GPS receiver then the user needs to
verify that the GPS is correctly configured as shown in Section 5.5. Also make sure that that
there is no other application using the GPS signal (e.g. SatViewer). If this does not correct the
problem call technical support at Elkins Earthworks® 330-725-7766 for help.