- Sherwood Industries Ltd. Indoor Fireplace User Manual

9. TROUBLE SHOOTING

Problem Cause Solution

Spark will not light the pilot after

repeated pressing of spark ignitor

Defective ignitor Check connections to ignitor

-If ignitor connections are

good but there is no spark-

replace ignitor

Miss aligned spark electrode -Check for spark arcing from

the electrode to pilot if not

adjust by loosening screws

on pilot base. Adjust and re-

tighten

Pilot will not remain lit Defective thermocouple -check for proper connection

of thermocouple to rear of

valve

Air in gas line -bleed line

-contact dealer

Burners will not light when valve and

burner switch are both on

Defective switch -check switch connections

jump wires at switch

Defective thermopile -check connections to valve

-check voltage across TP

terminals

(> 250 MV closed circuit)

-contact dealer

Thermostat set to low / defective -Turn up the thermostat to

start unit. Check thermostat

connections

Defective spill switch or Severe down

draft.

-check connections

-check draft

-contact dealer

Glass fogs up Normal conditions - after the appliance

warms up glass will clear

Due to additives in gas glass may dirty

Blue flames Normal during start - flame will yellow as

the appliance heats up.

Sooting Flame impingement -check log position

-increase primary air by

opening shutters