Specifications

TROUBLE SHOOTING

Condition 8: The stove will not shut off.

• Ensure that the room thermostat (if a thermostat is used) is turned down below the

room temperature.

• Disconnect one of the wires to the exhaust temperature sensor, the unit should

then shut off.

• Turn the control board to "OFF"

If the unit will still not shut off, disconnect power to the unit and call your local dealer for

servicing.

Condition 9: The unit keeps going out on "LOW" setting.

If the unit goes out and leaves fresh unburned pellets in the burn pot liner then the fire is

going out before the unit shuts off.

• On the control panel, turn the heat level up to the next setting, poorer quality

pellets require a slightly higher setting.

Condition 10: Glass soots up at a fast rate, flame is lazy.

• The vent pipe (including air intake) may be dirty or partially blocked restricting

airflow to the unit.

• Burn pot holes are blocked. Let the unit cool and clean burn pot and burn pot

liner (be sure to follow instructions for disposal of ashes found on page 30).

• Circuit board malfunction. Time the fuel feed light at each setting (after the stove

has completed the initial "Start Up" sequence. Check the timing against the

timing chart (found below), if the auger motor runs constantly there is a problem

with the circuit board.

• Combustion blower is not operating. Check the exhaust blower is operating, if

not bypass the exhaust temperature switch, if the motor operates replace the

exhaust temperature switch. If the exhaust blower still does not work apply 120

volts directly to the exhaust blower motor, if the motor does not work replace the

exhaust blower motor.

• Poor fuel quality. The type of pellets being used may be of poor quality, if

possible try a different brand of pellets (refer to fuel type information on page 3).

Control Board Timing

Heat Position 1 Auger on 4 seconds Auger off 12 sec

Heat Position 2 Auger on 6 seconds Auger off 10 sec

Heat Position 3 Auger on 9 seconds Auger off 9 sec

Heat Position 4 Auger on 10

seconds

Auger off 6 sec

Heat Position 5 Auger on 12

seconds

Auger off 4 sec