User's Manual

Enustech Inc.
Revision No 1.0 Page: 17
User Manual
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▶ Placing a call is done, but I can’t make call through the Skype Phone.
▷ If the announcement pop up screen is displayed on the Skype phone screen, close the pop
up screen and try to make the call again.
▷ If the current network is not stable, requesting a call through the Skype Phone will not
happen or will be delayed.
▶ Even though the call has ended, the LCD Menu of imFONE CP does not redisplayed the
Main menu.
▷ If the announcement pop up screen is displayed on the Skype phone screen, close the pop
up screen and click the [Finish] button of the imFONE CP.
▷ If the current network is not stable, requesting a call through the Skype Phone will not
happen or will be delayed.
▶ The popup window claiming that “the device is occupied by other program” is displayed.
▷ If the imFONE CP is pulled out while you’re calling or requesting a call, this message
will be displayed. Close all programs and reboot the PC.
▷ This message may also occur if you are using an imFONE S/HS and an imFONE M/HM
simultaneously. Remove the imFONE that you are not using and try to make call again. If the
same problem continues to occur, close all programs and reboot the PC.
▶ I cannot hear the voice of the other person.
▷ There are two possible resolutions that relate to the sound not being set.
Please check the following:
Double click Start > Control Panel > Sound & Audio Device.
After pressing the Audio Tab, please check to see if the imFONE dongle exists
in the basic Sound Device Play and Record.