User's Guide

CR805 Retransfer Card Printer User’s Guide 81
Multi-Hopper Printer
1. Unlock the printer and open
the printer access door.
2. Remove the ink ribbon and
retransfer film cartridges.
3. Locate the card in the printer.
Turn the K1 manual advance
knob if necessary to gain access
to the card.
4. Reach into the printer and
remove the card.
5. Replace the ink ribbon and retransfer film cartridges.
6. Close the printer access door and lock the printer.
7. Press the U
SER button on the printer to clear the message.
HINTS & TIPS
Check the ink ribbon and retransfer film to make sure that they are not broken. Refer to “Repair a
Broken Ink Ribbon or Retransfer Film” on page 83.
Clear a Card Jam in the K2 Vertical Transport
The vertical transport houses the magnetic stripe module and smart card reader. If message
235: “K2 transport card jam” displays, you usually can resolve the error by pressing the U
SER
button to move the card into the reject tray. If the error persists, do the following to remove the
card from the printer.
1. Unlock the printer, if necessary, and open
the printer access door.
2. Press the K3 rear access door release to
open the rear access door.
3. Turn the K2 manual advance knob
counterclockwise to move the jammed
card inside the vertical transport until it is
accessible through the rear access door.
K2 Manual
Advance Knob
K3 Rear Access
Door Release