User's Manual
Table Of Contents
- Cover
- Contents
- 1 Welcome to the Card Personalization System
- 2 Installation Requirements
- 3 Install the System
- 4 Using the System
- 5 Card Design
- 6 System Maintenance
- 7 Troubleshooting
- Tools for Troubleshooting
- Locating the Issue
- Installation Troubleshooting
- Card Appearance
- Magnetic Stripe
- Card Jam
- Messages and Conditions
- Respond to Messages
- Printer Component Messages (100-124)
- 100: Request not supported
- 101: Job could not complete
- 102: Card not in position
- 103: Printer problem
- 104: Critical problem
- 105: Magstripe data error
- 106: Magstripe data not found
- 107: Magstripe read data error
- 108: Magstripe read no data
- 111: Card not picked
- 112: Hopper Empty
- 113: Close cover to continue
- 114: Cover opened during job
- 116: Magstripe not available
- 117: Reader not available
- 120: User paused the printer
- 122: Magnetic stripe format problem
- 123: Insert new card then continue
- 124: Insert same card then continue
- Embosser Component Messages (125-151)
- 125: Emboss critical issue
- 126: Emboss format issue
- 127: Emboss transport error
- 128: Embosser card jam
- 129: Embosser topper jam
- 130: Embosser card entry jam
- 131: Embosser card exit jam
- 132: Embosser card stack full
- 133: Embosser card reject full
- 135: Indent ribbon supplies out
- 136: Indent ribbon break
- 137: Embosser wheel error
- 138: Embosser indent error
- 139: Lost card, open emboss cover
- 140: Embosser not available
- 141: Close emboss cover
- 142: Emboss cover error
- 143: Topper ribbon problem
- 144: Topper ribbon out
- 145: Topper ribbon type problem
- 146: Topper ribbon support err.
- 147: Topper ribbon no tag found
- 149: Option not installed
- Printer Component Messages (100-124)
- 8 Supplies and Parts
- 9 Legal Notices
86 Supplies and Parts
Supply Storage Guidelines
• Store supplies in the original package until you load them the embosser.
• Keep the original packaging closed.
• The indent ribbon and topping foil maintain their quality for about one year.
For optimum card quality, purchase and store quantities that can be used
within one year.
• The indent ribbon, topping foil, and card stock might require secure storage
and tracking. Follow your policy for storing and tracking the supplies used to
make cards.
• Choose a location away from direct sunlight, with a temperature between 32°
and 77° F (0° and 25° C). A humidity range from 40% to 60% non-condensing
is recommended.
• Supply rolls should be at room temperature when installed in the embosser. If
supplies are stored in an environment that is cooler than the system
environment, allow supplies to reach room temperature before using.
• Supply rolls should be installed into the system within 24 hours of being
unpacked.
• If the system will not be used for an extended period, remove supplies from
the embosser and store them with new supplies.
• Supplies for the system may be an audited item. Check with your system
administrator to follow company policies regarding financial instant issuance.
Cards
This section describes the cards to use with the system. For best results, use high-
quality cards that meet the specifications and recommendations described in this
section.
Card Size
Use ISO ID-1 size cards, also called CR80 cards. ISO ID-1 cards have the following
dimensions:
• 3.37 long by 2.125 inches wide (85.60 long x 53.98 mm wide).
• 0.030 inch (0.762mm) thick
Actual card thickness can vary by up to ten percent from the sizes listed.
Typically, card bow must be less than the thickness of the card.