User's Manual
Table Of Contents
- Cover
- Contents
- 1 Welcome to the Card Personalization System
- 2 Installation Requirements
- 3 Install the System
- 4 Using the System
- 5 Card Design
- 6 System Maintenance
- 7 Troubleshooting
- Tools for Troubleshooting
- Locating the Issue
- Installation Troubleshooting
- Card Appearance
- Magnetic Stripe
- Card Jam
- Messages and Conditions
- Respond to Messages
- Printer Component Messages (100-124)
- 100: Request not supported
- 101: Job could not complete
- 102: Card not in position
- 103: Printer problem
- 104: Critical problem
- 105: Magstripe data error
- 106: Magstripe data not found
- 107: Magstripe read data error
- 108: Magstripe read no data
- 111: Card not picked
- 112: Hopper Empty
- 113: Close cover to continue
- 114: Cover opened during job
- 116: Magstripe not available
- 117: Reader not available
- 120: User paused the printer
- 122: Magnetic stripe format problem
- 123: Insert new card then continue
- 124: Insert same card then continue
- Embosser Component Messages (125-151)
- 125: Emboss critical issue
- 126: Emboss format issue
- 127: Emboss transport error
- 128: Embosser card jam
- 129: Embosser topper jam
- 130: Embosser card entry jam
- 131: Embosser card exit jam
- 132: Embosser card stack full
- 133: Embosser card reject full
- 135: Indent ribbon supplies out
- 136: Indent ribbon break
- 137: Embosser wheel error
- 138: Embosser indent error
- 139: Lost card, open emboss cover
- 140: Embosser not available
- 141: Close emboss cover
- 142: Emboss cover error
- 143: Topper ribbon problem
- 144: Topper ribbon out
- 145: Topper ribbon type problem
- 146: Topper ribbon support err.
- 147: Topper ribbon no tag found
- 149: Option not installed
- Printer Component Messages (100-124)
- 8 Supplies and Parts
- 9 Legal Notices
82 Troubleshooting
143: Topper ribbon problem
The topping foil sensor has issued an error.
1. Unlock and open the embosser.
2. Remove the topping foil cartridge.
3. Inspect the topping foil cartridge. Manually turn the take-up spool one full
turn clockwise. See Inside the Embosser for more information.
4. Replace the topping foil cartridge.
5. Close and lock the embosser.
6. Send the card to print again.
144: Topper ribbon out
The topping foil has reached the end of the RFID roll length.
Replace the topping foil. See Load Topping Foil Cartridge for more
information.
145: Topper ribbon type problem
The embosser supplies use an RFID tag to identify the type of ribbon installed in
the embosser. There is an issue reading this tag.
1. Replace the topping foil with Datacard Certified Supplies.
2. For more information, see Load Topping Foil Cartridge.
146: Topper ribbon support err.
The embosser supplies use RFID technology to identify the type of ribbon
installed in the embosser.
1. Replace the topping foil with Datacard Certified Supplies.
2. For more information, see Load Topping Foil Cartridge.
147: Topper ribbon no tag found
The embosser supplies use RFID technology to identify the type of ribbon
installed in the embosser. The tag is missing or non-tagged supplies are being
used
1. Replace the topping foil with Datacard Certified Supplies.
2. For more information, see Load Topping Foil Cartridge.