User's Manual

CE870 Card Personalization System Installation and User Guide 67
The magnetic stripe
data was sent in an
encoding format not
supported by the track.
Have your administrator check the encoding format
setting for the tracks by using Printer Manager.
Make sure the application is using the selected
encoding format for the track.
If the application and track are set to the same
format, and the message appears repeatedly,
contact the application provider for assistance.
The application sent
track data for a track
not supported by the
magnetic stripe
module.
Check the type of magnetic stripe option in the
printer. See System Labels to understand the options
in your printer.
If the printer label indicates a 3-track ISO module, you
can send data for tracks 1, 2, and 3.
If the printer label indicates a single-track JIS module,
you can send data for track 1.
The magnetic stripe option and cards must be
capable of accepting and encoding each track of
data the ID software sends.
Problem Solution