User's Manual
Table Of Contents
- Cover
- Contents
- 1 Welcome to the Card Personalization System
- 2 Installation Requirements
- 3 Install the System
- 4 Using the System
- 5 Card Design
- 6 System Maintenance
- 7 Troubleshooting
- Tools for Troubleshooting
- Locating the Issue
- Installation Troubleshooting
- Card Appearance
- Magnetic Stripe
- Card Jam
- Messages and Conditions
- Respond to Messages
- Printer Component Messages (100-124)
- 100: Request not supported
- 101: Job could not complete
- 102: Card not in position
- 103: Printer problem
- 104: Critical problem
- 105: Magstripe data error
- 106: Magstripe data not found
- 107: Magstripe read data error
- 108: Magstripe read no data
- 111: Card not picked
- 112: Hopper Empty
- 113: Close cover to continue
- 114: Cover opened during job
- 116: Magstripe not available
- 117: Reader not available
- 120: User paused the printer
- 122: Magnetic stripe format problem
- 123: Insert new card then continue
- 124: Insert same card then continue
- Embosser Component Messages (125-151)
- 125: Emboss critical issue
- 126: Emboss format issue
- 127: Emboss transport error
- 128: Embosser card jam
- 129: Embosser topper jam
- 130: Embosser card entry jam
- 131: Embosser card exit jam
- 132: Embosser card stack full
- 133: Embosser card reject full
- 135: Indent ribbon supplies out
- 136: Indent ribbon break
- 137: Embosser wheel error
- 138: Embosser indent error
- 139: Lost card, open emboss cover
- 140: Embosser not available
- 141: Close emboss cover
- 142: Emboss cover error
- 143: Topper ribbon problem
- 144: Topper ribbon out
- 145: Topper ribbon type problem
- 146: Topper ribbon support err.
- 147: Topper ribbon no tag found
- 149: Option not installed
- Printer Component Messages (100-124)
- 8 Supplies and Parts
- 9 Legal Notices
iv
Ribbon Light ______________________________________________________________ 34
Card Light ________________________________________________________________ 34
Use the LCD Menus____________________________________________________________ 35
LCD Menus________________________________________________________________ 36
Pause the System__________________________________________________________ 37
Change the LCD Backlight Brightness_______________________________________ 38
View the Printer Serial Number from the LCD Menu __________________________ 40
View Card Counts from the LCD Menu _____________________________________ 42
View the Network IP Address from the LCD Menu____________________________ 45
Set Magnetic Stripe Coercivity from the LCD Menu __________________________ 48
Use the Printer Manager _______________________________________________________ 50
Chapter 5: Card Design ___________________________________________________________ 53
Basic Card Design ____________________________________________________________ 53
Magnetic Stripe Design________________________________________________________ 53
About Magnetic Stripes____________________________________________________ 53
Magnetic Stripe Formats ___________________________________________________ 54
Three-Track Option_____________________________________________________ 54
Single-Track JIS Option _________________________________________________ 55
Smart Card Design ____________________________________________________________ 56
About Smart Cards ________________________________________________________ 56
Embossing and Indenting Design_______________________________________________ 57
Settings for Card Design in Printer Manager _____________________________________ 57
Chapter 6: System Maintenance___________________________________________________ 59
Clean the Printer ______________________________________________________________ 59
Clean the Embosser ___________________________________________________________ 59
Run a Cleaning Card __________________________________________________________ 60
Chapter 7: Troubleshooting________________________________________________________ 63
Tools for Troubleshooting ______________________________________________________ 63
Locating the Issue_____________________________________________________________ 64
Installation Troubleshooting ____________________________________________________ 65
Card Appearance ____________________________________________________________ 65
Indent Troubleshooting ____________________________________________________ 65
Topping Foil Troubleshooting _______________________________________________ 65
Magnetic Stripe _______________________________________________________________ 66
Card Jam_____________________________________________________________________ 68
Printer Card Jam __________________________________________________________ 68
Embosser Card Jam _______________________________________________________ 69
Messages and Conditions _____________________________________________________ 70
Messages on the Printer____________________________________________________ 70
Front Panel Conditions During Messages ________________________________ 70
Messages on the Printer Manager __________________________________________ 71
Respond to Messages _________________________________________________________ 72
Printer Component Messages (100-124)_____________________________________ 72
100: Request not supported ____________________________________________ 72
101: Job could not complete ___________________________________________ 72