User's Manual
Table Of Contents
- Cover
- Contents
- 1 Welcome to the Card Personalization System
- 2 Installation Requirements
- 3 Install the System
- 4 Using the System
- 5 Card Design
- 6 System Maintenance
- 7 Troubleshooting
- Tools for Troubleshooting
- Locating the Issue
- Installation Troubleshooting
- Card Appearance
- Magnetic Stripe
- Card Jam
- Messages and Conditions
- Respond to Messages
- Printer Component Messages (100-124)
- 100: Request not supported
- 101: Job could not complete
- 102: Card not in position
- 103: Printer problem
- 104: Critical problem
- 105: Magstripe data error
- 106: Magstripe data not found
- 107: Magstripe read data error
- 108: Magstripe read no data
- 111: Card not picked
- 112: Hopper Empty
- 113: Close cover to continue
- 114: Cover opened during job
- 116: Magstripe not available
- 117: Reader not available
- 120: User paused the printer
- 122: Magnetic stripe format problem
- 123: Insert new card then continue
- 124: Insert same card then continue
- Embosser Component Messages (125-151)
- 125: Emboss critical issue
- 126: Emboss format issue
- 127: Emboss transport error
- 128: Embosser card jam
- 129: Embosser topper jam
- 130: Embosser card entry jam
- 131: Embosser card exit jam
- 132: Embosser card stack full
- 133: Embosser card reject full
- 135: Indent ribbon supplies out
- 136: Indent ribbon break
- 137: Embosser wheel error
- 138: Embosser indent error
- 139: Lost card, open emboss cover
- 140: Embosser not available
- 141: Close emboss cover
- 142: Emboss cover error
- 143: Topper ribbon problem
- 144: Topper ribbon out
- 145: Topper ribbon type problem
- 146: Topper ribbon support err.
- 147: Topper ribbon no tag found
- 149: Option not installed
- Printer Component Messages (100-124)
- 8 Supplies and Parts
- 9 Legal Notices
CE870 Card Personalization System Installation and User Guide 31
The system then processes the emboss data. The emboss function is a two-step
process. First the characters are embossed and then topping foil is applied to
those characters.
About Secure Encryption
Secure encryption on the CE870 Card Personalization System means that the
magnetic stripe or smart card data entered is converted into a secure form of code
before it is sent to the system. The system receives the encrypted data through the
Touch Screen. Datacard Personalization Manager (DPM) passes the encrypted
data to the printer component. The printer decrypts the code and sends the data
to the magnetic stripe or smart card chip on the card.
The printer contains both SSL (Secure Sockets Layer) and AES-128 (Advanced
Encryption Standard) encryption methods. The default setting is SSL. To change
the default encryption method, see your systems administrator or contact your
service provider.
The printer does not accept magnetic stripe or smart card data that is not
encrypted. If non-encrypted data is sent to the printer, a message displays on the
printer’s LCD panel and the card is rejected.
Use the Touch Screen
The optional Touch Screen allows users to interact with the card production
system. From the Touch Screen you can view or enter the print queue, view
supplies and card stock, or make any changes to the system or user authentication
codes.
The Home screen is the base for all Touch
Screen activity. From here you can view the
printer queue and status, check supplies and
designate the hopper from which to print. You
can also unlock the system from the Touch
Screen.
For more information about the Touch Screen
and how to use it, see the Touch Screen User
Guide (Part No. 527228-001).