User's Manual
Table Of Contents
- Cover
- Contents
- 1 Welcome to the Card Personalization System
- 2 Installation Requirements
- 3 Install the System
- 4 Using the System
- 5 Card Design
- 6 System Maintenance
- 7 Troubleshooting
- Tools for Troubleshooting
- Locating the Issue
- Installation Troubleshooting
- Card Appearance
- Magnetic Stripe
- Card Jam
- Messages and Conditions
- Respond to Messages
- Printer Component Messages (100-124)
- 100: Request not supported
- 101: Job could not complete
- 102: Card not in position
- 103: Printer problem
- 104: Critical problem
- 105: Magstripe data error
- 106: Magstripe data not found
- 107: Magstripe read data error
- 108: Magstripe read no data
- 111: Card not picked
- 112: Hopper Empty
- 113: Close cover to continue
- 114: Cover opened during job
- 116: Magstripe not available
- 117: Reader not available
- 120: User paused the printer
- 122: Magnetic stripe format problem
- 123: Insert new card then continue
- 124: Insert same card then continue
- Embosser Component Messages (125-151)
- 125: Emboss critical issue
- 126: Emboss format issue
- 127: Emboss transport error
- 128: Embosser card jam
- 129: Embosser topper jam
- 130: Embosser card entry jam
- 131: Embosser card exit jam
- 132: Embosser card stack full
- 133: Embosser card reject full
- 135: Indent ribbon supplies out
- 136: Indent ribbon break
- 137: Embosser wheel error
- 138: Embosser indent error
- 139: Lost card, open emboss cover
- 140: Embosser not available
- 141: Close emboss cover
- 142: Emboss cover error
- 143: Topper ribbon problem
- 144: Topper ribbon out
- 145: Topper ribbon type problem
- 146: Topper ribbon support err.
- 147: Topper ribbon no tag found
- 149: Option not installed
- Printer Component Messages (100-124)
- 8 Supplies and Parts
- 9 Legal Notices
30 Using the System
How the Card Travels
Card processing is a two-step process. The first step is sending the card to print
from the PC. The second step processes the card through the Touch Screen. After
the card has been verified and sent to print, the multi-card hopper pick
mechanism moves to the selected hopper, picks a card, and moves the card into
the printer component for processing.
The card moves to the magnetic stripe encode area or to the smart card park
station depending on the type of card selected. The encrypted data is decrypted
and written to the card. When magnetic stripe and smart card functions are
complete, the card is transferred to the embosser component.
If the card design includes indent data and the embossing wheel includes
optional indent characters, the system processes the indent data first. Upon
entering the embosser, the card is flipped to indent characters and apply ribbon
to the characters on the back of the card. If the card design includes indent
characters on the front of the card, the card is automatically turned and moved
back to the indent module to indent and apply ribbon to the characters on the
front of the card.
The Touch Screen requires a
The Multi-Card Hopper moves the
The card is transferred
Indent data is processed first.
to the characters.
The finished card
The card flipper turns the card over so that
The Printer
encodes magnetic stripe
data and processes smart
card information.
card from the selected hopper and
transfers it into the printer component.
username and authentication code
to access the print queue, status,
check supplies, and select the
hopper from which to print.
into the embosser
component through a
series of flippers.
characters can be embossed on the front
of the card.
1. Letters and numbers are embossed.
2. Topping foil is applied to the characters.
exits the system
through the card
output hopper.
1. Characters are indented.
2. Indent ribbon is applied
3. Optionally, the front may also be indented.