User's Manual
Table Of Contents
- Revision Log
- How-Do I… Quick links to Frequently Asked Questions
- Contents
- Message 100: Request not supported
- Message 101: Job could not complete
- Message 102: Card not in position
- Message 103: Printer problem
- Message 104: Critical problem
- Message 105: Magstripe data error
- Message 106: Magstripe data not found
- Message 107: Magstripe read data error
- Message 108: Magstripe read no data
- Message 109: Print ribbon problem
- Message 110: Print ribbon out or missing
- Message 111: Card not picked
- Message 112: Card hopper empty
- Message 113: Close cover to continue
- Message 114: Cover opened during job
- Message 115: Wait for print temperature
- Message 116: Magstripe not available
- Message 117: Reader not available
- Message 118: Print ribbon type problem
- Message 119: Print ribbon not supported
- Message 120: User paused the printer
- Message 121: Print ribbon ID problem
- Message 122: Magnetic stripe format problem
- Message 123: Insert new card then continue
- Message 124: Insert same card then continue
- Message 500: The printer is not available. The card cannot print.
- Message 501: The printer connection was lost. Printing the card is canceled.
- Message 502: The card data is missing or is not usable. The card cannot print.
- Message 503: The magnetic stripe data is missing. The card cannot print.
- Message 505: Bonjour is not installed. Cannot connect to the printer.
- Message 506: A card is currently processing.
- /
- Card Design and Setup
- Printer Driver
- Updates, Upgrades, and More
- Removing a Printer from a Windows PC
- Troubleshooting
- Supplies and Parts
- How-To Topics
- How to Install a Large Output Hopper
- How to Install the 200-Card Input Hopper Option
- How to Adjust the Colors Printed
- How to View Card Counts using the Driver
- How to View Card Counts from the Printer LCD Menu
- How to Change a Card Design
- How to Run a Cleaning Card
- How to Clean the Printhead
- How to Set the Driver Network Port Value
- How to Encode Magnetic Stripe without Printing
- How to Change the LCD Backlight
- How to Get the Printer Network IP Address
- How to Get the Printer USB IP Address
- How to Load Cards
- How to Load Ribbon
- How to Open Printing Preferences
- How to Open the Printer Manager
- How to Open the Printer Properties
- How to Print Driver Sample Cards
- How to Print a Printer Test Card
- How to Print on Both Sides of the Card
- How to Print More Than One Copy of a Card
- How to Rotate the Card
- How to View Printer Status
- How to Find the Printer Serial Number
- How to Set Magnetic Stripe Coercivity
- How to Set the Print Area
- How to Set the Print Resolution
- How to Set Static IP Address Type
- How to Use Print Blocking Escapes
- How to Use Magnetic Stripe Escapes
- How to Use Magnetic Stripe Fonts
- How to View the Driver Version
- How to View Network Information
- Legal Notices
XPS Card Printer Installation and User Guide 23
Choosing Your Installation Method
Your installation method depends on how many users will print to the card printer, the
operating system you will use to send card data and other decisions in your environment.
The printer can be installed using one of the following installation methods:
Driver CD The printer ships with a CD in the printer carton. In most cases, install the driver
from the CD using one of the following cable types:
• Install the Driver using a USB cable
• Install the Driver using a Network cable
Download If you do not have access to the installation CD, install the driver from a
downloaded driver file:
• Install the printer using a USB connection and a downloaded driver file
• Install the printer using a Network connection and a downloaded driver file
Connecting More Than One Printer
There are several choices for connecting more than one printer to a PC or for having more than
one PC connected to a printer. You can connect to several printers installed on a network, or
connect multiple printers to a PC using USB cables.
Use the following guidelines to install more than one printer using USB cables:
• Connect and install one printer at a time. The PC cannot run more than one installation
program at a time.
• USB protocol allows devices to be connected to the PC through another USB device. USB
protocol also uses hubs to which multiple USB devices can be connected.
o If you need to connect two card printers to a PC with one USB port, use an
independently-powered USB hub to which both printers can be connected.
• Up to four card printers can be connected to a PC using USB cables.
• Use one powered high-speed (USB 2.0) hub. Do not daisy-chain multiple hubs.
• The printer(s) must be powered on for the PC to detect it. It must remain powered on
during installation.
To Install Additional Printers
For each USB printer installed after the initial USB installation, follow these instructions:
1. Load supplies and then power on the printer. See
Prepare the Printer for the steps to
follow.
2. Log on to the PC as a user with Administrator access.
3. Connect the printer to the PC using a USB cable.
4. The operating system detects the new device. It might display a popup during
installation.
5. If the operating system does not display a popup within a few minutes, check the