User's Manual

XPS Card Printer Installation and User Guide 100
Card Appearance
Card appearance problems can be caused by many different factors. Click the link below that
best describes the card appearance issue seen on the printed card.
•
Something did not print
•
Printing includes unexpected data
•
The color printing has flaws
•
The printing is too light
•
The printing in too dark
•
The monochrome printing has flaws
Something did not print
Problem Solution
Nothing is printed on the card The magnetic stripe Encode Only option is set to On.
Open Preferences and change Encode Only to Off.
Nothing is printed on the card The Print Ribbon is loaded incorrectly. Remove the print
ribbon and install it correctly.
Nothing is printed on the card The page size was not set to ISO-ID1. In the application,
use Print set up to choose the card printer. The correct
page size will be available after choosing the printer. See
Printing Cards for details.
Color printing on top of a black
background does not appear on
the card.
The printer uses the print ribbon panels in sequence;
the Y panel prints first, then M, and so on. The black
panel of the print ribbon is used last and will print over
the color panels. For best results, change the 100% black
background to a color near black, so that it prints using
the YMC (color) panels of the print ribbon.
Printing includes unexpected data
Problem Probable Cause Solution
Text intended for the
magnetic stripe printed on the
card.
The magnetic stripe font
was not applied to the
text.
The escape code was typed
incorrectly.
The text to encode was
longer than one line.
See How to Use Magnetic
Stripe Fonts.
See
How to Use Magnetic
Stripe Escape Codes.
Reduce the font size to
keep all text on one line.