User's Manual
Table Of Contents
Message 117: Reader not available
The printer does not have a reader option.
To print the card without using a reader option,
remove the reader request from the card and send
it again.
Message 118: Print ribbon type problem
The printer cannot use the ribbon installed.
Use ribbon designed for this printer brand and
model.
Check the Web site for newer firmware, which might
support new ribbon types.
Message 119: Print ribbon not supported
The printer cannot use the ribbon installed.
Purchase ribbon from your dealer or authorized
reseller.
Use ribbon designed for this printer brand and
model.
Printer - Track x" to a printable
font such as Arial, Verdana, or
Calibri.
Printer does not have magstripe
Hints & Tips
To remove the reader request, you
might need to uncheck a box in the
application.
Printer cannot use this ribbon
Hints & Tips
When the printer recognizes that a
supported ribbon is installed, all
enhanced product features are
enabled and successful card printing
can begin.
Hints & Tips
XPS Card Printer Guide
DRAFT
2/22
Datacard Confidential
Page 28
SHORT TERM CONFIDENTIAL