Product Info
Table Of Contents
- SP Series Info Central
- What do you want to do?
- Answer questions you have about using the printer
- What is “Smart Driver™”?
- Do I have to use the Smart Driver™?
- How do I obtain Technical Support?
- About Info Central
- Accessing Info Central and Help
- Navigating in Info Central
- Printing
- 1 Begin with the topic displayed in the right-hand pane.
- 2 Make sure that all items in the topic that you want to print are displayed. For example, drop-down hotspots must be expanded if you want them on the printout.
- 3 Click Print.
- 4 Select “Print the selected topic” and click OK.
- 1 Begin with the Contents tab displayed and select the book you want to print.
- 2 Make sure that all items in the topics in the book that you want to print are displayed. For example, go to each topic to expand drop-down hotspots if you want them on the printout.
- 3 Click Print.
- 4 Select “Print the selected heading and all subtopics” and click OK.
- Learn more about tasks, such as installation, setup, or maintenance
- Solve problems with printing
- Access an online version of the Printer Guide
- Access online information about the Built-in Ethernet Options
- Open help for Properties or Printing Preferences
- Open help for the Printer Toolbox and Messages
- Safety and compliance (FCC)
- Regulatory compliance
- Liability statement
- Safety
- Acknowledgments
2
SP Series Info Central
Answer questions you have about using the printer
What is “Smart Driver™”?
The Smart Driver™ is the printer driver for several Datacard® desktop printers, including SP35, SP55, SP60, and
SP75 card printers, Magna™ and Select™ Platinum™ Series printers, Magna and Select Class printers with
Advanced Imaging Technology, and the ImageCard IV printer. Older printers, such as the Express Class, use a
similar driver that supports only that type of printer.
The Smart Driver™ provides bi-directional communication. Bi-directional means that the driver both sends and
receives data. The driver sends card data, queries, and commands to the printer. The driver receives data such as
status and error notices from the printer.
As part of bi-directional communication, the driver identifies the type of printer attached (when the printer is
powered on and ready). The driver changes the settings displayed or the settings available to match the features of
the printer.
Do I have to use the Smart Driver™?
That depends. If you have purchased an SP55 card printer with Built-in Ethernet and Open Card options or an
SP60 card printer with the Open Card option, you can print cards from any host computer that can send an ASCII
data stream. All other printers require that you send cards from a Windows PC on which you have installed the
Smart Driver™.
How do I obtain Technical Support?
Most customers purchase their printer from a distributor or value-added reseller. Your dealer or value-added
reseller should tell you who to contact for technical support. If that information is not available, contact DataCard®
Corporation.
Contact the Datacard Customer Care Center at 1.800.328.3996 for service in the United States and Canada. For
worldwide service, call the Datacard Customer Care Center directly at 952.988.2316. Make sure you have the
serial number, located on the inside of the printer, when you call.
The Datacard® Web site, at www.datacard.com, also provides several resources:
• The Support and Service area of the Web site provides a FAQs (Frequently Asked Questions) area where you
can search for information about a problem you experience. You also can submit suggestions for topics to
address.
• The Support and Service area provides contact information for service providers outside of the United States.
• The Support and Service area provides Phone Support Information. This area provides the telephone numbers
above and additional information.
• The Support area provides information about services that are available, including training.
• The Downloads area provides access to the latest printer drivers, printer firmware, and user information. It also
provides online brochures, white papers, and other resources to enhance your understanding.