Product Info

8
SP Series Info Central: Production e-Guide
d Click the Clean Printer button in the Printer Toolbox. Click OK on the prompt that appears. Do not
insert a cleaning card! The driver sends a command to the printer to run the printer cleaning card.
The printer moves rollers when it attempts to pick the card.
e Slowly move the pen on the pick roller.
f Lightly wipe any dirt from the end of the cleaning pen onto a clean cloth or paper. Move the
cleaning pen to another area of the roller. (Click Cancel on the “Card not picked” message if it
appears.)
g Repeat steps d through f until no more dirt appears on the pen.
3 Clean the permanent cleaning rollers if needed:
a Open the printer cover and remove the print ribbon cartridge. Make sure cards are removed from
the input hopper.
b Remove the cleaning roller.
c Observe the permanent cleaning rollers, especially the lower roller (location 1 in the following
illustration). If you observe ribbon or other debris on the rollers, clean the rollers using the cleaning
pen. (If not, continue with step 4.)
d Do one of the following to turn the rollers in the printer.
• Click the Clean Printer button in the Printer Toolbox. Click OK on the prompt that appears. Do not
insert a cleaning card! The driver sends a command to the printer to run the printer cleaning
card. The printer moves rollers when it attempts to pick the card.
• Turn the card advance knob to move rollers by hand.
e Move the pen on the roller.
f Lightly wipe any dirt from the end of the cleaning pen onto a clean cloth or paper. Move the
cleaning pen to another area of the roller. (Click Cancel on the “Card not picked” message if it
appears.)
g Repeat steps d through f for the rollers at location 1 until no more dirt appears on the pen or cloth.
4 Clean the transport area rollers: