Product Info
Table Of Contents
- SP_Info_Central.book
- SP Series Info Central
- What do you want to do?
- Answer questions you have about using the printer
- Learn how to use this online information
- Learn more about tasks, such as installation, setup, or maintenance
- Solve problems with printing
- Access an online version of the Printer Guide
- Open help for the Printer Toolbox and Messages
- Open help for Properties or Printing Preferences
- Safety and compliance (FCC)
- Acknowledgments
- SP Series Info Central
- SP_Install_e-guide.book
- Installation
- Before you install
- Install the printer
- Installing the driver
- Upgrading the driver
- Reinstalling the driver
- Troubleshooting Installation Problems
- PC port settings
- Connecting more than one printer or more than one PC
- On the CD-ROM
- Installation
- SP_Setup_e-guide.book
- Setting up for your card design
- How do I create a card design?
- What is a card design?
- When should I perform setup tasks?
- What do I use to set up the printer?
- Why are there several interfaces to set up the printer?
- Card design checklist
- Working with Properties and Printing Preferences
- Changing the type of print ribbon
- Set up for monochrome (K) printing
- Color settings
- Changing settings in the printer
- Magnetic Stripe Setup
- Smart card setup
- Setting up for your card design
- SP_Production_e-guide.book
- SP_Supplies_e-guide.book
- SP_Troubleshooting_e-guide.book
15
SP Series Info Central
Reinstalling the driver
If you have problems printing from a PC to the printer, you might need to remove the driver and install it
again. Only perform the steps in section if the following is true:
– Message help includes reinstalling the driver as a solution, and you have attempted all other
solutions to the message without success
– Your service provider has asked you to remove and reinstall the driver as a solution to a problem
– You can remove the driver if you will not use the printer from this PC again
You can download the current printer driver from the Datacard web site, at www.datacard.com. Go to
the downloads area and click Printer Drivers. Be sure to download the correct printer driver for your
operating system.
Removing the existing printer driver
Tips for success
• Make sure all jobs have been printed or deleted from the Print Manager before removing the existing
printer driver. See Windows help to use the Print Manager.
• For Windows 2000 and XP only, the Administrator and users with Manage Printers permission can
delete the printer driver.
• The printer name and printer settings are deleted when you delete the printer driver. If needed for an
application or printer sharing, you can record the printer name and settings you use before you delete
the driver.
1 If the printer is connected to the PC using a USB cable, unplug the cable from the printer before
deleting the printer driver. If you do not, the operating system might install the printer again.
2 Close all applications. Do not close Windows.
3 Select Settings and then Printers (and Faxes) from the Windows Start menu.
4 In the Printers window, click once on the SmartDriver icon to select it. Press the Delete key.
5 When the confirmation prompt appears, select Yes or OK to delete the printer driver. Follow any
prompts that appear.
6 Close the Printers window and close all applications.
7 When the prompt to restart Windows appears, select Finish, Yes, or OK.
8 Restart Windows. For Windows 2000 or XP, make sure you have permission to restart Windows and
then log in as the Administrator.
Running the Cleanup utility
Tips for success
• Download the Cleanup Utility from the downloads area of the Datacard Web site at www.datacard.com.
• The cleanup utility is also available on the printer driver CD-ROM.