Product Info
Table Of Contents
- SP_Info_Central.book
- SP Series Info Central
- What do you want to do?
- Answer questions you have about using the printer
- Learn how to use this online information
- Learn more about tasks, such as installation, setup, or maintenance
- Solve problems with printing
- Access an online version of the Printer Guide
- Open help for the Printer Toolbox and Messages
- Open help for Properties or Printing Preferences
- Safety and compliance (FCC)
- Acknowledgments
- SP Series Info Central
- SP_Install_e-guide.book
- Installation
- Before you install
- Install the printer
- Installing the driver
- Upgrading the driver
- Reinstalling the driver
- Troubleshooting Installation Problems
- PC port settings
- Connecting more than one printer or more than one PC
- On the CD-ROM
- Installation
- SP_Setup_e-guide.book
- Setting up for your card design
- How do I create a card design?
- What is a card design?
- When should I perform setup tasks?
- What do I use to set up the printer?
- Why are there several interfaces to set up the printer?
- Card design checklist
- Working with Properties and Printing Preferences
- Changing the type of print ribbon
- Set up for monochrome (K) printing
- Color settings
- Changing settings in the printer
- Magnetic Stripe Setup
- Smart card setup
- Setting up for your card design
- SP_Production_e-guide.book
- SP_Supplies_e-guide.book
- SP_Troubleshooting_e-guide.book
18
SP Series Info Central
The printed image on one or
a few cards has high
contrast.
The card had topcoat printed on
it and then an image was printed.
The cards do not meet
specifications.
Do not re-use cards ejected from
the printer.
Obtain and use a different supply
of cards.
The card shows irregular
lighter or darker spots.
The topcoat panel of print ribbon
is wrinkling because the intensity
setting is too high.
The printhead might not be
aligned correctly.
Lower the printhead intensity
setting for topcoat.
Contact your service provider.
A short edge of the topcoat
does not stick to the card.
The printhead intensity is too low.
The card thickness or type of
cards have changed.
The printhead is not aligned
correctly.
Increase the printhead intensity
setting for topcoat.
Change the brightness setting.
Change the intensity for
monochrome (K) or topcoat.
Contact your service provider.
Random scratches appear in
the topcoat of the printed
card.
The inside of the printer might be
dirty.
Supplies were mishandled.
Run a cleaning card and then
change the cleaning roller.
Store supplies in a clean
environment. Keep supplies in
their packaging until loaded in
the cartridge.
If the problem persists, contact
your service provider.
What you see Possible causes Solutions