Product Info

Table Of Contents
13
SP Series Info Central
Printed images (photos) look
faded.
The image capture system needs
adjustment.
Color settings might not be
optimal for the card design.
See the information for the image
capture system.
Change color settings.
Printed cards, including text,
look faded.
Print ribbon may have been
stored improperly or damaged.
Color settings might not be
optimal for the card design.
The cards may not meet
specifications.
The printhead may be dirty.
The card thickness or type of
cards have changed.
The power supply is not the one
supplied with the printer from the
factory.
The printhead had been
changed.
Change the print ribbon and then
print a sample card.
Change color settings.
Obtain and use a different supply
of cards.
Clean the printhead.
Change the brightness setting.
Change the intensity setting for
monochrome (K) or topcoat.
Use the factory-supplied power
supply or change the intensity
settings.
Change the intensity settings.
If the problem persists, contact
your service provider.
Text is missing from the
printed card.
Text to print on the card was
formatted using a non-TrueType
font.
Format text to print using only
TrueType fonts (does not apply
to magnetic stripe text).
What you see Possible causes Solutions