Product Info
Table Of Contents
- SP_Info_Central.book
- SP Series Info Central
- What do you want to do?
- Answer questions you have about using the printer
- Learn how to use this online information
- Learn more about tasks, such as installation, setup, or maintenance
- Solve problems with printing
- Access an online version of the Printer Guide
- Open help for the Printer Toolbox and Messages
- Open help for Properties or Printing Preferences
- Safety and compliance (FCC)
- Acknowledgments
- SP Series Info Central
- SP_Install_e-guide.book
- Installation
- Before you install
- Install the printer
- Installing the driver
- Upgrading the driver
- Reinstalling the driver
- Troubleshooting Installation Problems
- PC port settings
- Connecting more than one printer or more than one PC
- On the CD-ROM
- Installation
- SP_Setup_e-guide.book
- Setting up for your card design
- How do I create a card design?
- What is a card design?
- When should I perform setup tasks?
- What do I use to set up the printer?
- Why are there several interfaces to set up the printer?
- Card design checklist
- Working with Properties and Printing Preferences
- Changing the type of print ribbon
- Set up for monochrome (K) printing
- Color settings
- Changing settings in the printer
- Magnetic Stripe Setup
- Smart card setup
- Setting up for your card design
- SP_Production_e-guide.book
- SP_Supplies_e-guide.book
- SP_Troubleshooting_e-guide.book
11
SP Series Info Central: Production e-Guide
Cleaning the printhead
The printhead can have contamination stuck to it. You might notice it as unprinted lines on printed cards.
Clean the printhead only when needed, such as:
• The printhead has been accidently touched, such as when changing supplies or clearing a card jam.
• You have replaced the printhead cartridge.
• Your observe problems with card appearance, as described in Troubleshooting card appearance.
Tips for success
• Do not touch the printing edge of the printhead cartridge with your fingers. The oils on your
fingers can damage the printhead.
• Do not bump the printing edge of the printhead cartridge with any sharp objects. Sharp objects
can permanently damage the printhead.
• Use the cleaning pen to clean the printhead. Do not use a cotton swab. The fibers from the
cotton can stick to the printhead.
1 Power off the printer by disconnecting it from the power source.
2 Open the printer cover.
3 Open the cleaning pen.
4 Using gentle pressure, move the cleaning pen back and forth along the full length of the printhead
edge (see the following illustration). Be sure to clean the rounded edge of the printhead completely.
If the cleaning pen does not remove all contamination from the printhead, contact your service provider
for additional assistance.