Product Info

9
SP Series Info Central: Production e-Guide
a Make sure the print ribbon cartridge and cleaning rollers have been removed. Make sure cards are
removed from the input hopper.
b Place the cleaning pen on top of the first transport roller (location 2 in the illustration). Do not place
the pen next to the black transport base. The pen can get pinched between the roller and the
transport base.
c Do one of the following to turn the rollers in the printer.
• Click the Clean Printer button in the Printer Toolbox. Click OK on the prompt that appears. Do not
insert a cleaning card! The driver sends a command to the printer to run the printer cleaning
card. The printer moves rollers when it attempts to pick the card.
• Turn the card advance knob to move rollers by hand.
d Move the pen on the roller.
e Lightly wipe any dirt from the end of the cleaning pen onto a clean cloth or paper. Move the
cleaning pen to another area of the roller. (Click Cancel on the “Card not picked” message if it
appears.)
f Repeat steps c through e for the roller at location 1 until no more dirt appears on the pen or cloth.
g Move the cleaning pen to location 3. Repeat steps c through f.
h Move the cleaning pen to location 4. Repeat steps c through f.
• If the printer has a magnetic stripe module, the roller is just visible below the black cover of the
magnetic stripe module, on the left side of the printer.
• If the printer does not have a magnetic stripe module, clean the upper roller and the partly hidden
lower roller.
5 For SP55 printers, clean the additional transport rollers:
a Make sure the print ribbon cartridge and cleaning rollers have been removed. Make sure cards are
removed from the input hopper.
b Place the cleaning pen on top of the last transport roller (location 5 in the illustration).
c Do one of the following to turn the rollers in the printer.