User Manual

Table Of Contents
16
SP35 Info Central
Make sure all jobs have been printed or deleted from the Print Manager before removing the
existing printer driver. See Windows help to use the Print Manager.
For Windows 2000 and XP only, the Administrator and users with Manage Printers permission
can delete the printer driver.
The printer name and printer settings are deleted when you delete the printer driver. If needed
for an application or printer sharing, you can record the printer name and settings you use
before you delete the driver.
If you have more than one printer driver on the PC, first delete the printer driver installed most
recently, if known.
1 If the printer is connected to the PC using a USB cable, unplug the cable from the printer before
deleting the printer driver. If you do not, the operating system might install the printer again.
2 Close all applications. Do not close Windows.
3 Select Settings and then Printers from the Windows Start menu.
4 In the Printers window, click once on the SmartDriver icon to select it. Press the Delete key.
5 When the confirmation prompt appears, select Yes or OK to delete the printer driver. Follow any
prompts that appear.
6 Close the Printers window and close all applications.
7 When the prompt to restart Windows appears, select Finish, Yes, or OK.
8 Restart Windows. For Windows 2000 or XP, make sure you have permission to restart Windows and
then log in as the Administrator.
Running the Cleanup utility
Tips for success
Download the Cleanup Utility from the downloads area of the Datacard Web site at
www.datacard.com.
The cleanup utility is also available on the printer driver CD-ROM.
If you have attempted to delete the printer and the icon remains, run the Cleanup utility as
though the driver was deleted.
1 Begin with all printer drivers deleted from the PC. Make sure you have restarted Windows after
deleting the drivers.
2 Start the Cleanup process:
If you downloaded the Cleanup Utility, double-click the Cleanup.exe file to extract and start the
utility.
Insert the SmartDriVer CD-ROM in the PC’s drive. Select Driver Support Programs and then click
Cleanup Utility.
3 Click OK and then Unzip to extract files and start the Cleanup Utility.
4 Click OK when files are extracted. The Cleanup Utility starts automatically.
5 Click Yes on the Question box to open the Cleanup.pdf file using Acrobat Reader. This file provides
specific instructions on running the Cleanup utility. Follow the instructions carefully.
6 Exit the Datacard Group installation program and remove the CD-ROM.