User guide

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General Troubleshooting
enTourage eDGe Does Not Start
• If the enTourage eDGe does not start when you turn it on or reset it, check the Power LED.
• If the LED is red, the battery is either missing or failed. Connect the charger. The Power LED should ash
green while the battery is charging. If it remains red, make sure the battery is properly installed.
• To replace a failed battery, visit www. entourageedge.com.
enTourage eDGe Not Responding to Input
• Is the touchscreen locked? To unlock it, press the menu button, then press it again.
• If the enTourage
eDGe is not responding to input and you have checked the battery level, turn the power off
using the power switch, then turn the power back on.
Touchscreen or e-Reader Screen Input Problems
Screen calibration may be off. See Calibrating the E-Reader Screen or Calibrating the
Touchscreen for details.
Check which tool is selected. If you have highlighter selected, for example, you cannot
open links in a book.
Battery Loses Power Quickly
• You should power off the enTourage eDGe when you are not using it.
• Certain functions such as watching videos will consume more battery power.
• You should charge the enTourage eDGe battery overnight before rst use.
• You can adjust the touchscreen timeout to save battery power. See Screen Timeout for more details.
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