Digital Video User’s Guide THE FUTURE NOW SHOWING
Welcome NEW WAY to WATCH the Digital TV is different than anything you have seen before. It isn’t cable…it’s better. Digital TV offers great channels, many features and many choices. Watch what you want – sports, movies, news, cartoons, drama, comedies – anything you can imagine is there. Watch when you want – with features like Autotune, video on demand and digital video recording. Watch how you want – high quality digital video and sound. So sit back, relax and enjoy the future.
Table of Contents Remote Control Layout Champion Remote Control Entone RF Remote Control 1 1 2 1 Remote Control Basics Turn Your Set Top Box or TV On or Off Change Channels Adjust Volume System Buttons 3 3 3 3 3 2 How To Use This Book Layout Color-codes & Icons 5 5 5 3 Infobar Infobar Layout Introducing The Infobar Go To The Infobar Using the Infobar 6 6 7 7 8 4 Menubar Introducing the Menubar Go To the Menubar Understanding the Menubar 9 9 9 9 5 Guide Guide Layout Introducing Guide Go To Guide Ge
Table of Contents 7 Recording Recordings Quick Recording Pausing Live TV (PLT) Controlling Live TV DVR Playback Controller Schedule Event Accessing the Schedule Event Screen Configuring the Schedule Event Screen Record By Search 20 20 20 20 20 21 22 22 22 23 8 DVR Introducing DVR Go To DVR The DVR Menu Quick Reference Recorded Programs Recorded Programs: Watching a Recorded Program Recorded Programs: Sorting Recordings Recorded Programs: Locking or Unlocking a Recording Recorded Programs: Deleting a Recor
Table of Contents Introducing Messages Go To Messages Reading a Message Introducing Caller ID Go To Caller ID Deleting a Caller ID Entry 33 33 34 34 34 34 10 Controls Introducing Controls Turning Controls On Turning Controls Off Turning Controls On Again 35 35 35 35 36 11 Settings Introducing Settings Go To Settings Activating Parental Control Selecting Parental Control Settings.
Table of Contents Stream Management 49 Set Top Box ADB 3721 WN Set Top Box ADB 5721 WNX Set Top Box Entone Amulet 400 Set Top Box Kamai 400 Set Top Box 50 50 51 52 53 Movie Ratings MPAA (Motion Picture Association of America) Ratings System 54 54 TV Ratings TV Parental Guidelines Ratings System Program Ratings Content Ratings 55 55 55 55
Remote Control Layout Champion Remote Control VIDEO INPUT Controls inputs on your TV Device Selection Send commands to DVD, audio, TV, or set top box ON DEMAND For future use GUIDE Displays Guide Arrow Keys Move the highlight in menu screens OK / SELECT Enter a choice you have made INFO Display the Infobar VOL + / Adjust volume Mute Toggle audio on or off List View DVR list of recorded programs Number Pad Enter a channel number or PIN LAST Return to previous channel PIP/SWAP Not in use at this time WATCH C
Remote Control Layout Entone RF Remote Control Device Selection Press to control your TV, STB, or Auxiliary Device POWER Turn a selected device on or off Record Begin recording Playback Controls Control playback of DVD or DVR Function Buttons Reserved OPTIONS Reserved OK Enter a choice you have selected BACK Return to the previous selection VOL + / Adjust volume MUTE Toggle audio on/off Number Pad Enter a channel number or PIN INPUT Choose between TV connections 2 MENU Display main menu INFO Display inf
1 Remote Control Basics Turn Your Set Top Box or TV On or Off The device selection buttons tell your remote whether you want to control your set top box or your television. When you press the: • green WATCH CABLE button set top box on/off. • TV button and POWER • CABLE button and POWER , you can turn both the TV and , you turn the television on/off.
1 Remote Control Basics feature supported by your service. For more information about the Menubar, see section 4 Menubar. INFO displays the Infobar, a feature that lets you see information on what you’re watching, what’s coming on next, and what’s on other channels. For more information on the Infobar, see section 3 Infobar. EXIT causes your set top box to exit whatever screen you are seeing and return you to normal TV viewing.
2 How To Use This Book Layout Instructions are paired with screen shots to illustrate the process and provide confirmation of what you should see on your TV. Section headings and on-screen text, such as screen titles, messages and options are shown in Deep Blue Bold Type. Buttons on the remote control are represented by a graphic of that button, or Red Bold Type when a graphic cannot be shown. Color-codes & Icons Program listings may display icons based on settings for a particular program.
3 Infobar Infobar Layout 1 2 4 5 8 1 8 2 4 5 3 6 7 3 6 7 9 1 Channel Name & Number The name and number of the channel currently listed in the Infobar. 2 3 Current Time Program Type Indicates whether you are watching Live TV or a recorded program. This may also indicate if the program is Blocked because of parental controls or that the Emergency Alert System is active.
3 Infobar Introducing The Infobar The Infobar is a quick way of finding information about the show you are watching, what comes on later, and what is on other channels. Go To The Infobar There are three ways to make the basic Infobar appear. Press INFO on your remote control. Press the Up or Down Arrow Keys on your remote control. The basic Infobar will also appear any time you change channels. Once the Infobar is active, press INFO again to display the detailed Infobar.
3 Infobar Using the Infobar Step 1: Go To The Infobar Press INFO, the Up or Down Arrow Keys, or change channels. Step 2a: See What’s On Other Channels Press the Up or Down Arrow Keys to scroll the Infobar through what is showing on other channels without actually changing channels. If you find something you would rather watch on another channel, press OK to tune to that channel.
4 Menubar Introducing the Menubar The Menubar is a quick and easy way to access any feature of your service. Go To the Menubar To display the Menubar, press MENU on your remote control. Press the Left/Right Keys on your remote control to navigate the highlight through the menu. Press Menu again to exit or press Exit on your remote control. Understanding the Menubar Guide will bring up the program guide. For information on Guide, please see section 5 Guide.
4 Menubar Note: The Parental Controls option will only appear if the Parental Controls are configured and the box is checked in Settings. Settings offers access to creating parental controls and setting blocked channels, determining how things appear on the screen (such as TV caller ID), and creating, editing and deleting user accounts. For information on Settings, see section 11 Settings. Sign Out allows you to sign out of the current user account.
5 Guide Guide Layout Favorites List Indicates the favorite list currently in use. Info Area Provides information about the currently highlighted program. Picture-in-Picture Allows you to watch TV while you are in Guide. Highlight Indicates what program listing is currently in focus. Program Listings Shows channel number and abbreviation and program listings for each channel. Program listings may include icons to indicate a setting or feature for a particular program.
5 Guide Introducing Guide Guide is the place to quickly find out what’s on now and what’s playing later. You can set Reminders or Recordings for upcoming programs in Guide. Go To Guide There are two ways to go to Guide. Press GUIDE or Press MENU, scroll to Guide icon, and press OK. Getting Around Guide To navigate Guide… • Move to a channel by entering the channel with the Number Pad (0-9). • Use the Arrow Keys on the remote to move the highlight through the Guide, channel by channel.
6 Guide - Alerts & Recording Introducing Guide & Recording In this section, you will learn about setting or scheduling a recording, recording a series, and editing it. You will view the recordings under the DVR icon. A Reminder informs you a program is about to come on. An Autotune automatically changes the channel when the program is about to start. A Recording will automatically record the program to your set top box.
6 Guide - Alerts & Recording Step 3: Return to Guide The program listing now shows an icon. Reminder set Autotune set Recording set Step 4a: Your Reminder A few minutes before your program comes on, a box will appear on your screen telling you that you have a Reminder. Press INFO to display the Reminder. Highlight the button showing the program name and press OK to watch the program. Highlight Cancel and press OK to ignore the Reminder.
6 Guide - Alerts & Recording Step 4c: Your Recording If you set a future recording, your set top box will record it for you once your program begins (see 7 Recordings for more details). To watch your recording, go to 8 DVR - Recorded Programs. Editing a Recording Note: Recording is not available if your set top box doesn’t support it. Once you have created a recording, you can adjust when the recording begins or ends.
6 Guide - Alerts & Recording Setting a Series Recording Note: Recording is not available if your set top box doesn’t support it. If you choose to record a program that is part of a regular series, you will be offered the option to record the series. This allows you to record every episode of a favorite program. Step 1: Pick a Program Find any episode of the series you want to record. Highlight the program listing and press OK. Step 2: Set the Recording Highlight Record Seriesand press OK.
6 Guide - Alerts & Recording Editing a Series Recording Note: Recording is not available if your set top box doesn’t support it. Once you have created a series recording, you can adjust which episodes of the series are recorded and which are skipped. Step 1: Pick a Series Recording Locate any program in the series to be recorded. Highlight its listing and press OK. Step 2: Edit Series Recording From the options shown for this program, highlight Edit Series Recording and press OK.
6 Guide - Alerts & Recording Channels determines whether the series is recorded when aired on the channel originally set to record, or record the series on whatever channel airs it. Preference determines whether to record the program when shown in standard definition or only when shown in high definition. Episodes determines whether to record re-runs and new episodes of the series or only new episodes.
6 Guide - Alerts & Recording Cancelling an Autotune, Reminder, Recording or Series Recording You can cancel any event you have previously scheduled directly from Guide. Step 1: Pick the Program Highlight the program with the event you want to cancel and press OK. Step 2: Cancel the Event Depending on the type of event you are cancelling, your option will be or Highlight the option you want and press OK. Step 3: Return to Guide After you press OK, you will return to the Guide.
7 Recording Recordings Creating recordings and pausing live TV both require a DVR (Digital Video Recorder). There are several ways to record besides those covered in 6 Guide - Alerts & Recording. They are listed here. Quick Recording The fastest and easiest way to begin recording is to use the RECORD button on your remote control. Step 1: Start Recording While watching a program, press RECORD. Recording will begin immediately. You can also start a quick record in Guide.
7 Recording Press PAUSE on your remote control to pause the program. Programs can be paused for several hours as long as the current channel is not changed. Press PLAY to resume watching. Press REWIND or FAST FORWARD to reverse or advance playback from the current point. Press repeatedly to increase FAST FORWARD or REWIND speed. Press STOP to exit playback of the program. The PLT bar appears whenever you pause, rewind or fast forward live TV. The center area indicates the amount of TV saved.
7 Recording Schedule Event With Schedule Event, you can select the channel, date, start and stop time, duration, and frequency of a recording. It is helpful when you want to record or watch a portion of a program on a reoccurring basis. Accessing the Schedule Event Screen There are two ways to access the screen. Option 1: When you select a future program in Guide and press OK, select the Scheduled Event option from the pop-up menu.
7 Recording Set Type of Event Arrow Down and highlight Type and press OK. The highlight will become left/right arrows. Arrow Left or Right until you see the event type you want (Recording, Autotune, Reminder), then press OK. Set Event Frequency Arrow Down on your remote and highlight Freq and press OK. The highlight will become left/right arrows. Arrow Left or Right on your remote until you see the frequency you want (Single, Weekly, M-F, Every Day), then press OK.
8 DVR Introducing DVR In DVR, you can view current recordings, see a list of future scheduled recordings, edit and cancel recordings, sort and prioritize recordings, lock recordings, and schedule a future event. Schedule Event is the only DVR feature that enables recordings. Go To DVR Press MENU, highlight DVR and press OK. The DVR Menu Quick Reference Recorded Programs lists programs you have already recorded. Go here to watch, sort, lock or delete these recorded programs.
8 DVR Recordings not yet watched are listed with white text; those you have are listed with grey text. If a program is still being recorded a red dot icon will appear to the left of the program’s name. The Whole Home icon means that the recorded program can be viewed from any set top box in the house and will appear to the left of the program’s name. (See the end of this DVR section for more details about Whole Home DVR.) In the lower right of the info area a percentage full item is shown.
8 DVR Step 4: Return To Live TV When the recording ends, you will be returned to live TV. If you want to return to live TV before your recording has ended, press STOP ( ). See Playback Controls on your remote. Recorded Programs: Sorting Recordings Highlight Recorded Programs and press OK to bring up your recording list. The first listing will be highlighted.
8 DVR Step 2a: Lock the Recording Highlight Lock and press OK. Once a program is locked, a on the recording’s listing. appears Step 2b: Unlock the Recording If you select a locked program in Step 1, the Lock option will instead be Unlock. Highlight Unlock and press OK. When the program is unlocked, the padlock icon is removed. Recorded Programs: Deleting a Recording Step 1: Pick a Recording Highlight the recording you want to delete and press OK.
8 DVR To Record: Sort Future Recordings A list of your scheduled future recordings will appear to the right. The list of programs to be recorded can be sorted by title, date to be recorded, channel airing the program to be recorded, or recordings to be skipped or not. For more information on sorting items in this list, see Sort Recordings earlier in this section.
8 DVR Schedule Event Highlight Schedule Event and press OK. Setting a Schedule Event is covered in 7 Recordings. Editing instructions are covered here. Schedule Event: Editing a Scheduled Event You can edit the channel number, date, time, and type of timer and frequency of the event. Highlight the setting you want to change by Arrowing to the item and press OK. Use the Right and Left Arrow Keys to change the settings and press OK on the remote to end the edit.
8 DVR Whole Home DVR As the name suggests, with Whole Home DVR all set top boxes in the household can record programs and view live or pre-recorded shows from any room in the house. You can also stop a recorded program in one room and continue watching it in another. Set a Recording You can set a recording from all set top boxes in the household, not just the DVR. Of course, you need one DVR in the household because it actually does the recording functions for all the non-DVR set top boxes.
8 DVR Watching from Room to Room If you start watching a recorded program in one room (family), and wish to move to another room (bedroom) you can view the recording there. Step 1: Stop the recording playing in the family room by pushing the stop button on your remote. (See the Playback Controls on your remote). A screen will appear giving you a choice to either Keep this Recording (highlighted) or Delete this Recording. Click OK on the highlighted Keep this Recording.
9 My Library Introducing My Library My Library stores a list of your scheduled Reminder and Autotune events, messages about your service, and a log of your Caller ID. The My Library Menu Reminders lists all Reminder and Autotune events you have created. From here, you can cancel a Reminder or Autotune. Messages allows you to view any messages about your service. Messages may inform you of promotional offers, service upgrades or billing alerts.
9 My Library Step 2: Cancel the Autotune or Reminder Highlight Cancel Autotune or Cancel Reminder depending on the type of event you are cancelling and press OK. Introducing Messages Messages may inform you of promotional offers, service upgrades or billing alerts. Whenever you receive a new message an alert will appear on your screen. Press INFO on your remote to display the message, or press EXIT to ignore the alert and view the message later. Go To Messages Highlight Messages and press OK.
9 My Library Reading a Message Highlight the message listing you want to read. The full message will be displayed in the Info Area in the upper right-hand corner of your screen. Introducing Caller ID Caller ID offers access to the Caller ID call log. You can review log entries and delete individual entries. Note: You must subscribe to Caller ID to access this feature. Additionally, only certain set top boxes support on-screen Caller ID. Please contact customer service for more information.
10 Controls Introducing Controls Note: Parental Controls must first be set up in Settings before the Control On/Off icon will appear on the Menubar (For insturctions see 11 Settings - Go to Parental Controls). Parental Controls are available once you have enabled them in the Settings menu. They enable parents to selectively block programming by channel or rating. Controls let you turn on and off the parental controls you have set.
10 Controls When you disable the controls, they will remain that way until you turn them back on, or the Parental Control Unlock Timeout is reached. The time out is the maximum period of time for which the parental controls will be disabled. At the end of the Parental Control Unlock Timeout, the system will automatically restore parental controls. You will see an alert on the screen just before parental controls are restored. This Parental Control Unlock Timeout is located in Settings (see 11 Settings).
11 Settings Introducing Settings Settings gives you control over your video service. You can choose to change how alerts appear on your screen, create parental controls and block programs by channel or ratings. You can also create accounts for members of your family. Go To Settings Press MENU and highlight Settings. Then enter your password, highlight OK and press OK. There are two main sections of Settings: Preferences and Users. Both are used for setting up parental controls.
11 Settings Unlock Timeout (Only Available on Master Account) Unlock Timeout determines how long parental controls will remain disabled when turned off from the Main Menu. To set Unlock Timeout, highlight the option box next to Unlock Timeout and press OK. Use the Right/Left Arrow Keys to select the amount of time wanted, then press OK. See 12 Controls Turning Controls Off for more details.
11 Settings the Right or Left Arrow Key to rotate to the amount of time you want the alert displayed, then press OK. Channel Blocking Channel Blocking enables or disables the list of channels you have blocked. Blocked channels do not appear in Guide. To turn Channel Blocking on or off, highlight the check box and press OK. To edit the list of channels that are blocked, highlight the Edit button and press OK. Channel Blocking Edit displays a list of all channels available.
11 Settings option box to the right of Autotune Alert and press OK. Then press the Right or Left Arrow Key to display 0 seconds, 30 seconds, 2 minutes or 5 minutes, then press OK. 0 seconds will display your Autotune at the exact time the program begins. Any of the other settings will trigger the Autotune that many seconds or minutes before the program begins. Theme For service provider only.
11 Settings Highlight New Login to enter the name for the new account and press OK. An onscreen keyboard appears. Use the Arrow Keys to highlight a letter or number and press OK to add it to the login name. Once you have entered the desired name, highlight Done and press OK to return to the Create New User screen. Highlight New Password to enter the password for the new account. Use the Number Pad on your remote to enter the password.
11 Settings For service provider only. Highlight the Enable Caller ID check box and press OK to enable or disable Caller ID alerts to appear on the screen for this user account. Highlight Enter PIN to enter the master account’s PIN as a further way of verifying the master account holder is creating this account. Use the Number Pad on your remote to enter the PIN. Now highlight Continue and press OK to go to the next Add User Account screen.
11 Settings Using the Number Pad on your remote, enter the current password for this account. Now highlight New Password to change the password. Use the Number Pad on your remote to enter a numeric password. Highlight Confirm Password to re-enter the password. Use the Number Pad on your remote to exactly re-enter the password. Highlight PIN and enter the account’s existing PIN. Highlight New PIN and enter a new PIN for this account. Highlight Confirm PIN to re-enter the new PIN.
12 Sign Out / Sign In Sign Out / Sign In This function is typically only used if there are more than one user account, usually when a parent adds a child as a new user. The parent’s account (master account) controls the child’s account (sub account). Go To Sign Out / Sign In Press the MENU button on the remote. Scroll the menubar to the Sign Out icon and click OK. You will then be signed out of your account, and the Sign In screen will appear. Highlight the Name entry box and press OK.
13 Favorites Introducing Favorites Save time and enjoy the channels you watch the most. Each Favorites list contains just the TV channels you wish to view. You can create multiple Favorites lists and quickly change the Guide to show them. Go To Favorites Press MENU and highlight Favorites, then press OK. A screen will appear with options to choose, edit, create or delete a list, or cancel.
13 Favorites Creating or Editing a Favorites List Step 1: Create or Edit Follow the steps in “Go To Favorites,” highlight Create or Edit, and press OK to bring up the Favorites create/edit screen. This screen displays every channel offered. Step 2: Name Your Favorites List The Name: box is already highlighted. Press OK to use the on-screen keyboard to change the name for your favorites list. First, highlight Clear All and press OK to clear the default name.
14 Search Introducing Search Search allows you to enter the name or partial name of a program or video and find any program matching the text you entered. Go To Search Press MENU and highlight Search, then press OK. Search for a Program Step 1: Enter the Program Title When the Search screen appears, the highlight will be on the Search text box Press OK and a keyboard will appear to the right of the screen. Usually the first three or four letters in the name will be enough to find your program.
14 Search Step 2: Search Highlight Search and press OK to perform a system-wide search of all programs that match your search criteria. The search results appear in order on the right side of the screen. Step 3: Pick a Result You can highlight any TV program or rental listing and press OK and a menu will appear, enabling you to... (1) Schedule an Event (recording - see 8 DVR). (2) Watch or record a program if it’s on now.
Stream Management Stream Management lets you decide which channels to watch when you’ve exceeded your subscribed bandwidth to the home. When a requested stream exceeds the available bandwidth, the requesting STB displays messages that • explain that the stream request exceeds available bandwidth. • offer alternative viewing options for the subscriber. Once you select an active stream to manage, the following options are presented: • Join this Channel: the STB auto-tunes to the selected active channel.
Set Top Box ADB 3721 WN Set Top Box 1 5 2 3 6 7 8 4 9 10 11 1. Secondary Video/Stereo Audio R/L (Video/Audio Left/Audio Right) Connects the set top box to your TV or VCR to provide good quality video and stereo audio. 2. Primary Video/Stereo Audio R/L (Video/Audio Left/Audio Right) Connects the set top box to your TV or VCR to provide good quality video and stereo audio. 3. S-Video Connects the set top box to your TV to provide high-quality video - provides video only. 4.
Set Top Box ADB 5721 WNX Set Top Box 1 5 2 3 6 7 8 4 9 10 11 1. Secondary Video/Stereo Audio R/L (Video/Audio Left/Audio Right) Connects the set top box to your TV or VCR to provide good quality video and stereo audio. 2. Primary Video/Stereo Audio R/L (Video/Audio Left/Audio Right) Connects the set top box to your TV or VCR to provide good quality video and stereo audio. 3. S-Video Connects the set top box to your TV to provide high-quality video - provides video only. 4.
Set Top Box Entone Amulet 400 Set Top Box 1 2 3 4 5 6 7 8 9 10 11 1. eSATA Connects the set top box to an external DVR storage device. 2. CABLE/ANT IN Connects the set top box to a wall jack using coax cable to provide video service. 3. TV Out Connects the set top box to your TV using a standard coax cable - provides audio and video. 4. VIDEO Connects the set top box to provide good quality video provides video only. 5.
Set Top Box Kamai 400 Set Top Box 1 2 3 4 5 6 1. TV Out Connects the set top box to your TV using a standard coax cable - provides audio and video. 2. HDMI (High Definition Media Interface) Connects the set top box to your HDTV using an HDMI cable - provides audio and video. 3. TO TV Connects the set top box to your TV to provide good quality video and audio. 4. Ethernet Connects the set top box to the video service using a CAT5 Ethernet cable. 5.
Movie Ratings MPAA (Motion Picture Association of America) Ratings System G – General Audience This is a film which contains nothing which would, in the view of the MPAA Rating Board, be offensive to parents whose younger children view the film. PG – Parental Guidance Suggested The theme of a PG-rated film may itself call for parental guidance. There may be some profanity in these films. There may be some violence or brief nudity.
TV Ratings TV Parental Guidelines Ratings System The TV Parental Guidelines ratings provides program ratings, and content ratings to provide a clearer idea of the reason for a program’s rating Program Ratings TV-Y – All Children This program is designed to be appropriate for all children. TV-Y7 – Directed to Older Children This program is designed for children age 7 and above. It may include mild fantasy violence or comedic violence.
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