Specifications
RoamAbout Mobility System Software Configuration Guide A-1
A
Troubleshooting a RoamAbout Switch
SomecommonproblemsthatoccurduringRoa mAboutSwitch installationandbasic
configurationaresimpletosolve.However,to“recover”thesystempassword,youmustdelete
theexistingRoamAboutSwitchconfiguration.
SystemlogsprovideahistoryofMSSevents.Tracesdisplayreal‐timemessagesfromallMSS
areas.Someshowcommandsare
particularlyusefulintroubleshooting.Theshowtech‐support
commandcombinesanumberofshowcommandsintoone,andprovidesanextensivesnapshot
ofyourRoamAboutSwitchconfigurationsettingsfortheEnterasysGlobalTechnicalAssistance
Center(GTAC).
For information about... Refer to page...
Fixing Common RoamAbout Switch Setup Problems A-2
Recovering the System When the Enable Password is Lost A-3
Configuring and Managing the System Log A-4
Running Traces A-10
Using Show Commands A-13
Remotely Monitoring Traffic A-15
Capturing System Information for Technical Support A-20