User`s guide

RoamAbout Switch Manager User’s Guide 8-1
8
Managing Alarms
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What Is Fault Management?
TheFaultManagementSystemisafeatureincludedinRASMtomakeiteasiertomanagefaults
(alarms)thatoccurinthenetwork.Afaultoralarm(thesetwotermsareusedinterchangeably)is
generatedbyatrap,arule,astatus,orathreshold‐exceededevent.TheFaultManagementSystem

monitorstrapsfromEnterasysandOEMdevices.
TheFaultManagementSystemalsomonitorscertaintrapsforthird‐partyapplications,andoffers
administratorstheabilitytoaddnewtrapsupportwhennecessary.ThetypeoftrapandIPsource
determinehownewtrapsupportshouldcorrelatewithexistingtrapsupport.
Set Up the Fault Management System
VarioustypesofusershavedifferentrolesinsettinguptheFaultManagementsystem.These
includeusers,serviceadministrators,provisioningusers,andmonitoringusers.Servingoneof
theseroles,youmayperformthefollowingtasks:
•Customizefaults;forexample assignseveritytofaultsandsetupe‐mailnotifications.
•Enableordisable
faultsbasedontheircategoryorseverity.
•ModifyfaultsettingsintheFaultManagementSystem,serviceadministratorsonly.
• Managethefaultsandinvokeresolutions,ifavailable,provisioningusers.
•Viewfaultsandacknowledgeorunacknowledgethefaults,monitoringusers.
For information about... Refer to page...
What Is Fault Management? 8-1
Set Up the Fault Management System 8-1
Classify and Organize Faults 8-3
Manage Faults 8-4
Store Faults and Retrieve Fault History 8-7
Generate Alarm Reports 8-9
Use the Fault Management System to Locate a
Rogue
8-11
What’s Next? 8-17