User`s guide

Monitoring Examples
RoamAbout Switch Manager User’s Guide 7-13
Monitor an Individual User
Ifanindividualusernotifiesyouwiththecomplaintthatthenetworkisverysloworinaccessible,
usethefollowingstepstoidentifytheproblem:
1. Findtheuserinthelistofusersonthenetwork.
2. Locatetheuserinthefloorplan.(Ifyoucanlocate them,thenthescope
oftheproblemcanbe
narroweddowntoperformance.)
3. Viewtheuser’snetworkactivity.
4. Viewnetworkperformancestatisticsfortheuser’ssession
Finding the User
Youcanfindauserormultipleusersbasedonthefollowingcriteria:
• Username
•MACaddress
•IPaddress
•VLANname
Tofindtheuser:
1. ClickontheMonitoroptioninthemainRASMtoolbar.
2. ClickDetailsintheClientSummaryViewtoswitchtotheClientMonitorView.
3. ClickFindClientundertheManagesection
oftheTaskpanel.TheFindClientsdialogbox
appears.
4. Enterthedesiredsearchcriteria,andselectthesearchscope.
5. ClickNext.Thesearchresultsappear.