Specifications

xiv Preface
Getting Help
Foradditionalsupportrelatedtothisdeviceordocument,contactEnterasysNetworksusingone
ofthefollowingmethods.
BeforecallingEnterasysNetworks,pleasehavethefollowinginformationready:
•YourEnterasysNetworksservicecontractnumber
•Adescriptionofthefailure
•Adescriptionofanyaction(s)alreadytakentoresolvetheproblem
•Theserialand
revisionnumbersofallinvolvedEnterasysNetworksproductsinthenetwork
•Adescriptionofyournetworkenvironment(layout,cabletype,etc.)
•Networkloadandframesizeatthetimeoftrouble(ifknown)
•Thedevicehistory(forexample,haveyoureturnedthedevicebefore,isthisarecurring
problem,etc.)
•Anyprevious
ReturnMaterialAuthorization(RMA)numbers
{x | y | z} Braces with a vertical bar indicate a choice of a required value.
[x {y | z} ] A combination of square brackets with braces and vertical bars indicates a
required choice of an optional value.
Convention Description
World Wide Web: www.enterasys.com/support
Phone: [phone]
1-800-872-8440 (toll-free in the U.S. and Canada)
For the Enterasys Networks Support toll-free number in your country:
www.enterasys.com/support/gtac-all.html
Email: [e-mail]
To expedite your message, please type [wireless] in the subject line.
To send comments or suggestions concerning this document to the Technical Writing Department:
[e-mail]
To expedite your message, please type [techwriting] in the subject line, and include the document Part
Number in the email message.