User`s guide
A-2
Network Connection Problems
Cannot Ping the
RoamAbout R1 from the
attached LAN, or the
RoamAbout R1 cannot
Ping any device on the
attached LAN
• Verify that IP addresses are properly configured. For most
applications, you should use the RoamAbout R1’s DHCP
function to dynamically assign IP addresses to any host on
the attached LAN. If you manually configure IP addresses
on the LAN, verify that the same network address
(network component of the IP address) and subnet mask
are used for both the RoamAbout R1 and the attached
LAN devices.
• Verify that the device you want to ping (or from which you
are pinging) has been configured for TCP/IP.
Wireless users cannot
access the RoamAbout R1
• Verify that the RoamAbout R1 and all wireless users are
configured to use the same radio channel, wireless domain
(Wireless Network Name, SSID), and encryption keys.
• Verify that all wireless users are within range of the
RoamAbout R1.
- Indoors: Up to 160 ft. (50 m)
- Outdoors: up to 480 ft. (50 m)
Management Problems
Cannot connect using the
Web browser
• Verify that the RoamAbout R1 was configured with a valid
IP address, subnet mask and default gateway.
• Verify that you have a valid network connection to the
RoamAbout R1, and that the port you are using has not
been disabled.
• Check the network cabling between the management
station and the RoamAbout R1.
• Verify that you logged out of the management station that
you were previously using to manage the RoamAbout R1.
If that session timed-out, you must log back into that
management station and log out before you can manage
the RoamAbout R1 from any other management station
Forgot or lost the
password
Press the RESET button on the rear panel for 5 seconds to
restore the factory defaults. The default password is password.
Printer Server
The printer cannot print or
prints illegible text.
Verify that the parallel cable between the RoamAbout R1 and
printer is connected, and in good condition
Troubleshooting Chart
Symptom Action