User`s guide
A-2   
Network Connection Problems
Cannot Ping the 
RoamAbout R1 from the 
attached LAN, or the 
RoamAbout R1 cannot 
Ping any device on the 
attached LAN
• Verify that IP addresses are properly configured. For most 
applications, you should use the RoamAbout R1’s DHCP 
function to dynamically assign IP addresses to any host on 
the attached LAN. If you manually configure IP addresses 
on the LAN, verify that the same network address 
(network component of the IP address) and subnet mask 
are used for both the RoamAbout R1 and the attached 
LAN devices.
• Verify that the device you want to ping (or from which you 
are pinging) has been configured for TCP/IP.
Wireless users cannot 
access the RoamAbout R1
• Verify that the RoamAbout R1 and all wireless users are 
configured to use the same radio channel, wireless domain 
(Wireless Network Name, SSID), and encryption keys.
• Verify that all wireless users are within range of the 
RoamAbout R1.
- Indoors: Up to 160 ft. (50 m)
- Outdoors: up to 480 ft. (50 m)
Management Problems
Cannot connect using the 
Web browser
• Verify that the RoamAbout R1 was configured with a valid 
IP address, subnet mask and default gateway.
• Verify that you have a valid network connection to the 
RoamAbout R1, and that the port you are using has not 
been disabled.
• Check the network cabling between the management 
station and the RoamAbout R1.
• Verify that you logged out of the management station that 
you were previously using to manage the RoamAbout R1. 
If that session timed-out, you must log back into that 
management station and log out before you can manage 
the RoamAbout R1 from any other management station
Forgot or lost the 
password
Press the RESET button on the rear panel for 5 seconds to 
restore the factory defaults. The default password is password.
Printer Server
The printer cannot print or 
prints illegible text.
Verify that the parallel cable between the RoamAbout R1 and 
printer is connected, and in good condition
Troubleshooting Chart
Symptom Action










