Installation guide

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•Adescriptionofthefailure

•Adescriptionofanyaction(s)alreadytakentoresolvetheproblem(forexample,

changing

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•TheserialandrevisionnumbersofallinvolvedEnterasys Networksproductsinthenetwork

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environmentalinformation)

•Networkloadandframesizeatthetimeoftrouble(ifknown)

•Thedevicehistory(forexample,if

youhavereturnedthedevicebefore,orifthisarecurring

problem)

•AnypreviousReturnMaterialAuthorization(RMA)numbers

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