Installation guide

Troubleshooting Checklist
Troubleshooting 4-5
Cannot contact
the module
through in-band
management.
IP address not assigned. Refer to the Matrix E7 Series and
SmartSwitch 6000 Series Modules Local
Management User’s Guide for the IP address
assignment procedure.
Port is disabled. Enable port. Refer to the Matrix E7 Series
and SmartSwitch 6000 Series Modules Local
Management User’s Guide for instructions
to enable/disable ports.
No link to device. 1. Verify that all network connections
between the network management station
and the module are valid and operating.
2. If the problem continues, contact
Enterasys Networks for technical support.
Table 4-2 Troubleshooting Checklist (Continued)
Problem Possible Cause Recommended Action