Specifications

Troubleshooting

This troubleshooting guide provides a list of items to check when certain Inventory Manager functionality is

failing to perform correctly. Locate a problem in the left column and then review the troubleshooting steps in

the right column.

Problem Troubleshooting Steps

Configuration Save Fails Verify that the appropriate configuration MIB is being used to perform the

configuration save:

Select the device in the left−panel Networks Element tab.1.

Select the right−panel Image Information tab.2.

In the MIB Overrides section, verify that the Configuration MIB

listed as supported by this device is the desired MIB. Initially,

Controlled by Device Type is displayed in this field, meaning that

Inventory Manager will use the MIB specified in the Configuration

MIB field on the General Tab (Device Type). If you would like to

override the Device Type MIB, use the drop−down list here to select

the desired MIB and click Save to save the change.

Firmware Download

Fails

Verify that the appropriate firmware download MIB is being used to perform

the download:

Select the device in the left−panel Networks Element tab.1.

Select the right−panel Image Information tab.2.

In the MIB Overrides section, verify that the Firmware Download

MIB listed as supported by this device is the desired MIB. Initially,

Controlled by Device Type is displayed in this field, meaning that

Inventory Manager will use the MIB specified in the Firmware

Download MIB field on the General Tab (Device Type). If you would

like to override the Device Type MIB, use the drop−down list here to

select the desired MIB and click Save to save the change.

Troubleshooting 530